Admin Assistant

Cheshire East; Crewe; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local government council in Crewe is looking for a full-time Admin Assistant to join its home to school administration team. The role involves providing administrative support for planning transport for students, managing inquiries, and processing invoices. Candidates should have an NVQ Level 2 in Business and Finance, strong IT skills, and experience in a busy office. The position offers enhanced annual leave and a flexible working pattern.

Benefits

34 days annual leave

Enhanced public pension

Flexible working pattern

Cycle to work scheme

Employee assistance programme

Paid volunteer leave

Discounts on Virgin Media and O2

Discounted gym memberships

Qualifications

• Previous experience in a busy office environment.
• Ability to manage email inquiries professionally.
• Confidence in communication with diverse individuals.

Responsibilities

• Provide administrative support in school transport planning.
• Manage calls and maintain accurate records.
• Process invoices with attention to detail.

Skills

Customer service skills

Effective communication

Attention to detail

IT skills

Education

NVQ Level 2 in Business and Finance

Tools

Microsoft Office

Job description

Overview

An opportunity has arisen for a temporary, full time Admin Assistant to join our friendly team at Cheshire East Councils home to school administration team. We are seeking an enthusiastic and self-motivated employee who will play a key role in the daily operational activities of this busy service.

About the Role

You will work within a team and provide administrative support to officers who plan, and co-ordinate assisted home to school transport for students that attend mainstream and special schools, some of whom have complex and special needs. In this diverse and interesting role, you will be dealing with a range of people on a day-to-day basis.

Responsibilities

Responsibilities will include answering calls, managing email enquiries in a timely and professional manner and maintaining accurate records. A key part of the role involves processing invoices, so a high level of attention to detail and confidence working with financial systems is important. The ability to prioritise workload, meet deadlines, and communicate effectively with both internal teams and external contacts is vital.

Qualifications

We are interested in receiving applications from people who possess a NVQ Level 2 in Business and Finance and have previous experience of working within a busy office environment. Effective IT skills and being fluent in Microsoft Office is essential as well as the ability to have attention to detail and accuracy.

About You

The ideal candidate will be confident in communicating with a wide range of people, both in person and over the phone, and will demonstrate a professional, helpful attitude at all times. You’ll be the first point of contact for many enquiries, so a friendly manner, patience, and the ability to resolve queries efficiently are essential.

• Experience of working in a demanding office environment
• High level of customer service skills
• Ability to work to deadlines and prioritise work accordingly
• Effective teamwork and communication skills
• A flexible approach to work

For the purpose of the role, it is desirable that the jobholder holds a full clean driving licence.

What We Give in Return

• ENHANCED ANNUAL LEAVE - 34 days annual leave (inclusive of bank holidays) from day 1, increasing up to 39 days after only 5 years' service
• ENHANCED PUBLIC PENSION - A career average pension (contributions built at a rate of 1/49th of your yearly pensionable pay
• FLEXIBLE WORKING PATTERN - 37-hour standard full time working week with flexi time and hybrid/remote working arrangements
• PURCHASE OF ANNUAL LEAVE - The ability to purchase up to 10 days' extra annual leave each year in addition to your normal annual leave entitlements (this is pro-rata for part time staff)
• CYCLE TO WORK SCHEME - Receive up Income Tax and National Insurance savings of up to 25-39% off the retail price of the bike and safety equipment package (savings dependent on the value of your chosen package and your tax status)
• EMPLOYEE ASSISTANCE PROGRAMME - A completely free to use and confidential assistance service for all employees to help staff manage, reduce and overcome the impact of life issues which they may experience from time to time, both within work and their personal life
• PAID VOLUNTEER LEAVE – Up to two days paid leave per year to volunteer for local organisations in the borough of Cheshire East
• VIRGIN MEDIA AND O2 DISCOUNTS - Exclusive discounts on Virgin Media Broadband and O2 pay monthly plans.
• DISCOUNTED GYM MEMBERSHIPS - Access to corporate membership prices for Everybody Leisure which includes:
  • Gym, Swim and Group Fitness at all 16 facilities
  • Off-Peak Racket Sports
  • Athletics Tracks
  • Sauna/Steam/Spa

How to Apply

To apply for the role please click apply for this job at the bottom of the page, or, for an informal chat about the role please contact Clair Kiffin 01270 371 490. We reserve the right to close any vacancy sooner than the advertised closing date, should a suitable candidate be found. Early application is therefore advisable.

Further Information

For further information, please contact Clair Kiffin via email; [e-mail].