Admin Assistant

CRA GROUP RECRUITMENT AND PAYROLL LTD; Cardiff; On-site; GBP 24,000 - 28,000; Full time

Job summary

A local council's children’s services department is seeking a committed Administrative Officer to provide vital administrative support within a newly established residential setting for vulnerable children and young people. The ideal candidate will possess strong organisational skills, proficiency in Microsoft Office, and the ability to maintain confidentiality. This is a full-time role with responsibilities that include managing records, coordinating communications, and supporting daily operations of the service.

Qualifications

• Proven administrative experience in a fast-paced office.
• Proficiency in Microsoft Office products, particularly Excel and Outlook.
• Strong ability to manage time effectively while maintaining accuracy.

Responsibilities

• Provide administrative support for daily operations of the children’s residential service.
• Maintain accurate records and databases in compliance with regulations.
• Handle confidential information while adhering to GDPR guidelines.

Skills

Organisational skills

Time management

Data entry accuracy

Communication skills

Minute-taking

Tools

Microsoft Office

Job description

About the Role

An exciting opportunity has arisen for a committed and detail-oriented Administrative Officer to join Cardiff Councils Childrens Services. You will be providing essential administrative support within a new and innovative residential setting for some of the citys most vulnerable children and young people.

This newly developed service operates from a strengths-based and trauma-informed approach placing the needs of the child at the heart of our work. As part of a multi-professional team your contribution will help ensure smooth efficient and professional operation of the service.

Key Responsibilities

Provide comprehensive administrative support to the childrens residential service ensuring smooth day-to-day operations.

Maintain accurate records databases and spreadsheets in line with organisational and regulatory requirements.

Undertake minute and note-taking duties during key meetings including safeguarding or case reviews.

Handle confidential and sensitive information with discretion adhering to GDPR and internal data protection policies.

Manage internal and external communications including emails and correspondence using Microsoft Outlook.

Support the coordination of meetings schedules staff rotas and room bookings.

Ensure timely submission of reports returns and data to meet service deadlines and audit requirements.

Monitor office supplies and assist in procurement and ordering processes as required.

Liaise with other departments professionals and external agencies as needed to support operational delivery.

Respond to enquiries from staff visitors and partner agencies in a professional and helpful manner.

Adapt to the changing needs of the service providing support for emerging tasks as directed by line management.

Requirements

Previous administrative experience in a busy office environment.

Proficiency in Microsoft Office packages (Word Excel Outlook PowerPoint).

Excellent organisational and time management skills with the ability to meet tight deadlines.

High level of accuracy in data entry and record-keeping.

Strong written and verbal communication skills.

Experience in minute-taking and producing professional documentation.

Ability to work flexibly and remain calm under pressure.

Awareness of the need for confidentiality particularly when working with vulnerable children and families.

Employment Type: Full Time

Experience: years

Vacancy: 1