ADHD Operations Manager

Healthcare Central London; Greater London; Hybrid; GBP 64,000 - 68,000; Full time

Benefits offered by this job

Hybrid working model

Competitive salary

Opportunity to influence real patient impact

Career-defining leadership opportunity

Job summary

A healthcare provider in London is looking for an Operations Manager to lead the Adult ADHD Diagnosis & Treatment Service. This role involves operational leadership and compliance oversight, ensuring quality care across multiple locations. Candidates should have a strong background in operational management, particularly in mental health services, and experience in mobilizing new services. This position offers a competitive salary and a hybrid working model, with the opportunity to make a significant impact on patient care.

Qualifications

• Experience in senior operational management roles is essential.
• Prior experience in mental health or ADHD services.

Responsibilities

• Lead and develop the operational team for ADHD services.
• Manage day-to-day operations and service mobilization.
• Ensure compliance with CQC and governance standards.
• Oversee performance and reporting metrics.
• Drive innovation and service improvement initiatives.
• Manage recruitment and performance appraisals.

Skills

Senior operational management experience

Mental health / ADHD service experience

Proven leadership of multidisciplinary teams

Governance, CQC and quality improvement knowledge

Confidence managing hybrid teams and national contracts

Passion for innovation and service development

Experience with mobilising new services

Job description

Closing Date: Monday 19th January

Help Shape the Future of ADHD Care across England

Healthcare Central London (HCL) is launching a brand-new Adult ADHD Diagnosis & Treatment Service under NHS Right to Choose and we are looking for an exceptional Operations Manager to help mobilise, lead and grow this national service.

Hybrid - London (NW1) | 12‑Month FTC
£64,000 - £68,000 per annum (DOE)

About Us

Healthcare Central London (HCL) is a federation of 30 GP practices and 4 PCNs in Westminster, delivering innovative, community‑led NHS services to over 275,000 patients. We are known for our pioneering "Octopus" care model and our strong commitment to tackling health inequalities.

The Opportunity

You will provide operational leadership for HCL's Adult ADHD Service, working closely with clinical leaders to ensure safe, compliant, high‑quality and efficient care delivery across multiple ICBs nationwide. You will lead teams, manage performance, mobilise services, strengthen governance and help shape the future of digital mental health services.

Hybrid working: Up to 2 days working from home. Expectation for some out of hours work and ‘on‑call' support especially the mobilisation phase.

Key Responsibilities

• Lead and develop the ADHD operational team
• Manage service mobilisation and day‑to‑day operations
• Ensure CQC compliance, governance and quality standards
• Oversee performance, rotas, reporting and SLAs
• Work with ICBs, finance, BI and digital transformation teams
• Drive service improvement and innovation
• Lead recruitment, appraisal and performance management
• Manage complaints, audits and service development

Requirements

• Senior operational management experience
• Mental health / ADHD service experience
• Proven leadership of multidisciplinary teams
• Governance, CQC and quality improvement knowledge
• Confidence managing hybrid teams and national contracts
• Passion for innovation and service development
• Experience with mobilising new services

Benefits

• Build and shape a national ADHD service
• Hybrid working model
• Competitive salary
• Strong values‑led culture
• Opportunity to influence real patient impact
• Career‑defining leadership opportunity

Ready to Apply?

If you are driven by purpose, innovation and excellence in care delivery, we'd love to hear from you.

Apply now and be part of shaping the future of ADHD services in England.

Apply by: Monday 19th January