Activity Hub Lead Advisor

The Growth Company; Blackburn; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community-focused organisation in Blackburn seeks an Activity Hub Lead Advisor to ensure effective service delivery at CFO Activity Hubs. The ideal candidate will support the Hub Manager, manage relationships with partners, and coordinate activities while maintaining a rehabilitative ethos. Strong communication and organisational skills are essential, along with experience in justice or employability sectors. This role prioritises safeguarding and is committed to workforce diversity.

Qualifications

• Experience supporting colleagues with caseloads and ensuring contract compliance.
• Background in training, guidance, advice, or counselling within justice or employability sectors.
• Ability to work with vulnerable adults and meet performance targets.

Responsibilities

• Support the Hub Manager in achieving targets and performance.
• Coordinate hub activities including group interventions.
• Manage relationships with partners for sufficient referrals.

Skills

Rapport-building skills

Strong communication

Time management

Organisational skills

Problem-solving skills

Negotiation skills

Tools

Management information systems

Job description

Activity Hub Lead Advisor

The Growth Company (GC) is seeking aLead Advisorto support the management and delivery of services at our CFO Activity Hubs in Blackburn and Blackpool. This role is pivotal in ensuring the successful delivery of Ministry of Justice commissioned outcomes, supporting both operational excellence and a rehabilitative ethos.

At The Growth Company, we’re proud to deliver the Creating Future Opportunities (CFO) Evolution Programme, commissioned by the Ministry of Justice. This voluntary programme provides tailored support to individuals in the justice system who face significant barriers to reintegration, including those who struggle to engage with mainstream services or lack essential life and employability skills.

• Please note that applications will be reviewed W / C 5th January 2026

Key Responsibilities

• Support the Hub Manager in achieving team targets and contract performance.
• Coordinate hub activities including one-to-one and group interventions.
• Assist in managing relationships with the National Probation Service and other partners to ensure sufficient referrals.
• Support delivery and support staff to maintain high performance and a rehabilitative environment.
• Oversee hub premises and deputise for the Hub Manager when required.
• Promote the service locally to ensure referral levels meet contractual requirements.
• Manage a small caseload and model best practice.
• Ensure accurate performance reporting and maintain data integrity and audit trails.

About You

• Warm, approachable, and professional with strong rapport-building skills.
• Flexible and adaptable, with a results-driven mindset.
• Confident in presenting to stakeholders and leading team meetings.
• Able to work under pressure and meet performance targets.
• Strong communicator and networker with a collaborative approach.
• Committed to safeguarding and upholding GC values.
• Solution-focused with strong organisational and time management skills.
• Willing to travel and work occasional unsociable hours.

Skills and Experience

• Experience supporting colleagues with caseloads and maintaining contract compliance.
• Background in training, guidance, advice, or counselling, ideally within justice or employability sectors.
• Proven ability to work with vulnerable adults and meet performance targets.
• Strong IT and administrative skills, including use of management information systems.
• Knowledge of labour markets, training, education, and employment pathways.
• Understanding of data security, financial information, and national guidance standards.
• Skilled in negotiation, problem-solving, and people support.
• Ability to deliver training sessions and ensure high standards of service delivery.

At GC, safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.

Please note : It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.

We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.

If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.