Activities Manager

David Lloyd Clubs; Bury St Edmunds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading health and wellness group in Bury St Edmunds seeks a passionate Activities Manager to oversee operations in the Fitness, Group Exercise, Racquets, and Families Departments. Responsibilities include team recruitment and training to ensure excellent service delivery. Ideal candidates will have experience in managing operational facilities and a strong focus on customer satisfaction. Join our inclusive culture and be part of a thriving team!

Benefits

Free Club Membership for you and your family

Discount on food and drinks

Discounts on Swimming, Tennis Lessons, and Personal Training

Opportunities for Career Advancement

Wagestream App: Get paid on demand!

Access to our Benefits Suite

Qualifications

• Experience managing a large operational service delivery facility.
• Proven ability to lead a variety of functions and teams.
• Strong communication and collaboration skills.
• Experience with financial planning and management.
• Enthusiasm for customer service.

Responsibilities

• Lead and manage activities in multiple departments.
• Act as Duty Manager for club operations.
• Recruit, train, and empower team members.

Skills

Operational service delivery management

Leadership across multiple functions

Communication skills

Financial planning and management

Customer service passion

Job description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Activities Manager to join our team!

As an Activities Manager you will lead and manage an efficient operation of all activities that take place in the Fitness, Group Exercise, Racquets, Swim and Families Departments within your DL Club. You will regularly act as Duty Manager, taking responsibility for the efficient operation of the entire club.

We take pride in the service we offer our members so selecting the right team is key. You will lead the recruitment, training and empowerment of your team to ensure they bring their A‑game to work each and every day in order to deliver an exceptional experience to our members.

Perks and Benefits

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable departments.
• Overall great communication and collaboration skills.
• Experience of financial planning and management.
• A passion about customer service.

Join us and help us create a thriving and inclusive culture. Together, we're more than a club!