ACS Treatment Scheduler/Support Secretary - Obstetrics and Gynaecology

NHS National Services Scotland; Scotland; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare institution in Scotland is seeking an administrative support professional within the Assisted Conception Unit. The role involves scheduling patient treatment plans, typing clinic letters, and providing comprehensive admin support to the medical team. Applicants should have strong administrative skills and IT knowledge. This full-time position is based in the Princess Royal Maternity.

Qualifications

• Desire and motivation to learn new skills.
• Strong commitment to personal development.

Responsibilities

• Schedule patient treatment plans.
• Type clinic letters, non-clinic and discharge letters via digital dictation system.
• Use ACS specific IT package.
• Provide comprehensive administrative support to the medical team.

Skills

Administrative experience

Knowledge of IT packages

Strong organisational skills

Strong communication skills

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non‑clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

Shift Pattern

Monday - Friday, 0800-1600

About the Role

The Women and Children’s Directorate is actively keen in supporting their teams in the implementation of new digital M365 apps. We are therefore looking for a candidate who is highly engaged, approachable and keen to actively support their team in the use of new digital tools to improve productivity and assisting with smarter working. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued.

This is a full time 37 hour post based in the Princess Royal Maternity. The post holder will be working with a team of administrative and secretarial staff and will provide a comprehensive service to the medical team within the Assisted Conception Unit within the hospital. The duties of the post‑holder are scheduling patient treatment plans, typing of clinic letters, non‑clinic and discharge letters via digital dictation system and the use of ACS specific IT package. Administrative experience is essential along with knowledge of IT packages.

Responsibilities

• Schedule patient treatment plans.
• Type clinic letters, non‑clinic and discharge letters via digital dictation system.
• Use ACS specific IT package.
• Provide comprehensive administrative support to the medical team within the Assisted Conception Unit.

Qualifications & Requirements

• Administrative experience essential.
• Knowledge of IT packages required.
• Desire and motivation to learn new skills.
• Strong commitment to personal development.
• Strong organisational and communication skills.

Contact

Informal contact: Tricia Willis, Administration Manager, Email: [e-mail]

Other Information

Please be advised that, effective 1 April 2026, the full‑time working hours for all Agenda for Change posts will be reduced to 36 hours.

This post may close early to the volume of response. Please submit your application form as soon as possible.

Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

EEO Statement

NHS Greater Glasgow and Clyde – NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third‑party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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Information for candidates.