Accounts Representative (Remote)

Hosting Hub Group; Liverpool; Remote; GBP 30,000 - 40,000; Full time

Job summary

A prominent tech company in Liverpool is seeking an energetic accounts representative to engage actively in customer accounts. You will be responsible for demoing products, establishing customer relationships, and solving client issues. The ideal candidate has proven sales experience, strong communication skills, and is proficient in MS Office and CRM practices. This role offers a dynamic work environment focused on driving revenue growth and customer satisfaction.

Qualifications

• Proven work experience as a sales representative.
• Fluency in MS Office is required.
• Familiarity with CRM practices is necessary.

Responsibilities

• Demo and sell products to existing and prospective customers.
• Maintain positive business and customer relationships.
• Reach out to customer leads via live chat, email, and tickets.

Skills

Sales experience

Communication skills

Negotiation skills

Time management

Presentation skills

Tools

MS Office

CRMs

Job description

Job brief:

We’re looking for an energetic accounts representative to actively engage in customer accounts. You will provide appropriate solutions for every customer in order to drive revenue growth and help new customers after purchase.

Responsibilities:

• Demo and sell products to existing and prospective customers
• Establish and maintain positive business and customer relationships
• Reach out to customer leads through live chat, email and tickets as required.
• Solve customer problems and complaints to maximize satisfaction
• Achieve sales targets and outcomes.
• Collaborate with team members and other departments
• Generate reports on accounts, and issues to the management.
• Get feedback and improve constantly.

Requirements:

• Proven work experience as a sales representative
• Fluency in MS Office
• Familiarity with CRMs practices.
• Highly motivated and target is driven with a proven track record in account management
• Excellent selling, communication and negotiation skills
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience's needs
• Relationship management skills and openness to feedback