Accounts Receivable Team Leader

Perkbox; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading employee benefits platform is seeking an Accounts Receivable Team Lead to guide a high-performing team and ensure timely collections. The ideal candidate has strong leadership skills, experience with public sector customers, and a knack for driving continuous improvement. Join a collaborative environment that supports over 4 million employees and is redefining employee benefits.

Qualifications

• Proven experience leading or supervising an Accounts Receivable team.
• Strong track record working with public sector customers and their billing requirements.
• Excellent interpersonal and leadership skills.

Responsibilities

• Lead, motivate and develop the AR team to achieve targets.
• Oversee daily AR operations and queries.
• Monitor aged debt reports and implement proactive collection strategies.

Skills

Leadership

Interpersonal skills

Analytical skills

Organizational skills

Problem-solving

Tools

NetSuite

Excel

Job description

As our Accounts Receivable Team Lead, you'll guide and empower a high-performing team of six, ensuring accurate, timely collections and smooth day-to-day AR operations. You'll build strong relationships - both across Perkbox and with our customers - while driving continuous improvement to optimise cash flow and elevate the customer experience.

Responsibilities

• Lead, motivate and develop the AR team to achieve targets and maintain high engagement
• Oversee daily AR operations and queries, ensuring accuracy and efficiency
• Monitor aged debt reports, identify risks and implement proactive collection strategies
• Manage key customer relationships, particularly within the public sector
• Act as an escalation point for complex or high-value queries
• Collaborate cross-functionally with Finance, Sales and Customer Success to streamline processes
• Provide regular reporting and insights on AR performance, trends and opportunities
• Contribute to cashflow forecasting and complete key balance sheet reconciliations
• Drive continuous improvement across AR processes to boost efficiency and accuracy

You're a confident finance professional with a knack for leading from the front. You know how to bring out the best in people - balancing accountability with empathy - and you take pride in creating a team culture that delivers results. With a sharp eye for detail and a passion for improvement, you're someone who thrives in a fast-paced environment where collaboration, problem-solving, and ownership go hand in hand.

Qualifications

• Proven experience leading or supervising an Accounts Receivable team
• A strong track record working with public sector customers and their billing requirements
• Excellent interpersonal and leadership skills with a focus on motivation and accountability
• Strong analytical and organisational skills, with confidence managing multiple priorities
• Advanced Excel skills and comfort with data-driven decision making
• A proactive, problem‑solving mindset and the ability to adapt to change

Bonus Points if you bring:

• Experience using NetSuite
• A background in SaaS or subscription‑based business models
• A history of implementing process improvements in finance operations
• Knowledge of financial compliance or audit requirements

In 2025, Perkbox and Vivup came together under one name: the new and evolved Perkbox. We joined forces to create something bigger and better - a single, unified platform built to care for, connect with, and celebrate employees in all areas of life. With more than 20 years of combined experience across public, private, SME and corporate sectors, we're now supporting over 4 million employees across 7,500 organisations. From access to expert mental health services to help with the cost of everyday essentials, our expanded range of benefits and wellbeing tools meets people where they are - at work and beyond. Together, we're redefining what employee benefits can be. And we're just getting started.