Accounts Receivable Senior Officer

EAST SUSSEX COUNTY COUNCIL; Lewes; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local government authority in Lewes is seeking a Senior Accounts Receivable Officer to supervise the team responsible for customer invoicing and supplier payments. The ideal candidate will have strong communication skills and management experience. You will work in a customer-centred environment, addressing complex cases and leading a dedicated team. This role includes a flexible hybrid working pattern, providing an agile work-life balance.

Benefits

Flexible and agile working pattern

Diverse range of benefits

Qualifications

• Experience in a customer centred environment.
• Supervisory and team leadership capabilities.
• Experience dealing with complex cases and complaints.

Responsibilities

• Supervise and support the Accounts Receivable team.
• Raise customer invoices and manage supplier payments.
• Conduct debt recovery efforts.

Skills

Customer centred communication skills

Management experience

High level of numeracy skills

Knowledge of Microsoft Office applications

Ability to manage tight deadlines

Job description

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Job Description

Do you enjoy working in a customer centred environment? If you do, then you might be really well-suited to this Accounts Receivable Senior Officer role.

This role sits within the Accounts Receivable and Procure to pay team who are part of the Business Administration Service and who are responsible for the raising of all customer invoices and the payment of suppliers for goods, works and services. As a Senior Accounts Receivable Officer, you will be responsible for supervising and supporting the team, line managing staff, dealing with complex cases and complaints and providing bespoke debt recovery.

Our goals within the Accounts Receivable Team are:

• Reduce outstanding debt position
• Improve the customer experience
• Increase the number of invoices paid by direct debit
• Improved reporting and monitoring

We are looking for someone who:

• Is customer centred with communication skills
• Has experience in management
• Has a high level of numeracy skills and good knowledge of Microsoft Office applications
• Has the ability to manage tight deadlines with an adaptable and flexible approach

If this sounds like the job for you then we can offer you a flexible and agile working pattern with a hybrid of office and home working within a committed team.

To apply for this role, please follow the 'Apply Now' button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.

For guidance on how to write an application see our how to apply page.

Please download the Job Description and Person Specification for more information.

Interviews will be conducted in person at County Hall, Lewes week commencing 8 December 2025.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

To arrange an informal discussion or if you have any questions about the role please contact: Sarah Pook, Accounts Receivable Team Leader [e-mail] (email to request a phone call)

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

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About Us

Additional Information

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to https://www.gov.uk/dbs-check-applicant-criminal-record. Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to https://www.gov.uk/browse/visas-immigration/work-visas

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.