Accounts Receivable and Treasury Supervisor

NHS; Cardiff; On-site; GBP 35,000 - 45,000; Full time

Job summary

A healthcare provider in Wales is seeking an Accounts Receivable and Treasury Supervisor to lead a team in managing debtor accounts and ensuring compliance with financial procedures. The successful candidate will be responsible for overseeing cash management, reconciliation, and generating accurate financial reports to support the Trust's financial sustainability. AAT qualification is essential, along with experience in financial management systems like Oracle. This role offers a chance to contribute significantly to NHS Wales operations.

Qualifications

• Proven experience in handling complex reconciliations.
• Experience in a customer-focused environment.
• Understanding of NHS financial policies.

Responsibilities

• Oversee debtor management and ensure timely collection of income.
• Prepare financial reports for senior management.
• Manage a team and support their development.

Skills

Excellent written and verbal communication skills

Ability to plan work

Attention to detail

Ability to manage competing demands

Experience in Accounts Receivable

Experience in cashflow management

Education

AAT Member or CCAB certificate (NVQ Level 5)

English and Maths at Grade B or above

Tools

Oracle Financial Systems

Job description

Accounts Receivable and Treasury Supervisor

The Accounts Receivable Supervisor is a finance professional within Velindre University & NHS Trust. They will oversee a small team responsible for debtor management, system maintenance, control accounts and banking operations, ensuring timely collection of income, cash management, undertaking complex reconciliations, effective reporting, and compliance with legislation and NHS Wales financial policies.

The postholder will be responsible for the provision of financial and statistical information for completion of statutory returns in line with financial timescales through the completion of their own work and the co-ordination and management of the work of the Accounts Receivable Team.

The postholder will support the delivery of an efficient and effective service contributing to the financial sustainability of the Trust and its hosted bodies. They will also support and nurture a culture of continuous improvement, which will assist the Trust achieve its target of full assurance in its core financial systems and financial controls.

The post will also be required to provide support to other roles within the Financial Operations and Trust wide Finance team, as necessary.

Main duties of the job

Supervise Daily Operations

Debt Collection & Credit Control

Customer Account Management

Banking and Treasury Operations

Compliance & Regulation

Financial Control and Oversight

• Month-End & Year-End Procedures
• Write-Off Recommendations

Staff Management and Development

• Staff Management
• Policy Development
• System Improvement

Stakeholder Engagement

• External Communication
• Documentation Management

About us

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edgeVelindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

Formed in 1994, the Trust has a dedicated workforce that continuously strives to apply the key principles of value based healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

Visit our website to find out more https://velindre.nhs.wales/

Job responsibilities

Core Duties

Accounts Receivable

To accurately process invoices on the Trust's Accounts Receivable System (Oracle) for all the Trust income, ensuring that debtor requests in the department are processed in line with internal Service Level Agreements, liaising with and supporting staff who complete invoice requests, where details are incomplete, inaccurate or unclear in any way.

To ensure that output VAT is correctly charged on relevant invoices, referring to the Financial Accountant / VAT officer where there is uncertainty.

To ensure any supporting documents for invoices are attached and sent accurately and securely.

Ensure that all receipts are applied accurately and in a timely manner on the Accounts Receivable system in line with the Trust's Financial Management timetable, reconciling unidentified & miscellaneous receipts general ledger suspense codes to ensure these are resolved.

Ensure that the Accounts Receivable Recovery Procedures (Dunning) are adhered to for non-NHS debt.

Monitor the Aged Debt Report to ensure that default debtors are identified and contacted to minimise the risk of the debt becoming uncollectable.

To maintain detailed and up-to-date records of actions taken in the debt collection process.

To liaise with the Financial Accountant where debt remains outstanding to escalate the collection process

To provide information requested by debtors to facilitate payment, liaising with internal departments as necessary.

Refer cases to the Debt Recovery Agency, when necessary. Ensure that information provided in relation to debts referred to them for collection is accurate and submitted in a timely manner. Act as a liaison between the responsible divisions and the Debt Recovery Agency and set up monthly monitoring meetings.

To prepare a schedule of debts for suggested write off in line with the Trust Financial Control procedures.

Ensure that all Welsh NHS debts are monitored and actioned in line with the Welsh Government Arbitration Policy deadlines and trigger points.

To understand the principles of the Accounts Receivable System and assist the Financial Accountant in implementing changes to Accounts Receivable procedures, systems developments and activities as required.

Set up new customers on the Accounts Receivable ledger as required, ensuring customer profiles are updated to reflect current status for accurate reporting.

Manage the monthly closedown and reconciliation of the Accounts Receivable system in line with the Trust's Financial Management timetable.

Production of reports, using Oracle and Qliksense reporting tools, for Senior Finance Managers accurately reflecting the Trust's debtor position. Ensuring all discrepancies are identified and actioned

To assist the Financial Accountant with required statutory monthly and year-end returns

To assist the Financial Accountant by co-ordinating the Team to complete the NHS Wales Agreement of Balances process twice annually

To perform any other duties as required by the Financial Accountant that may reasonably be required from time to time.

Treasury Management

Contribute to the management of the day-to-day operation of the Treasury function by ensuring that Trust cash books are maintained and that balances on each bank account remain within defined thresholds.

Update the daily cash flow forecast with actual and projected figures and report to the Treasury Manager where balances may exceed defined thresholds.

Maintain cash books and prepare cash book journals

Ensure that urgent Faster Payment requests (outside of the standard BACS payment process) are processed in accordance with Financial Control Procedures checking that they have been appropriately approved in line with delegated authority.

Financial Control and oversight

Ensure that the financial controls, policies and procedures within the Accounts Receivable function are robust and make suggestions and recommendations for development.

To provide guidance to all divisions to improve and update control systems when required which facilitates adhering to Standing Financial Instructions and Financial Control Procedures

Liaise with Internal and External Audit to ensure that the department is contributing effectively to Audit recommendations.

Undertake the bank reconciliation, investigating discrepancies through to conclusion and resolution.

Support the monitoring and maintenance of the cash flow management processes in place, contributing to the forecasting of future cash-flow requirements of the organisation. This will involve the analysis and understanding of income and expenditure trends.

Staff Management and Development

Plan and co-ordinate the work of the Accounts Receivable Team to ensure statutory and departmental deadlines are met.

Ensure high standards of performance and a culture of learning and development is maintained.

Support the Integrated Medium-Term Plan to ensure the department continues to develop and works within a culture of seeking continuous improvement.

Train and support new members of the divisions in the Accounts Receivable and Treasury Management processes.

Report of the performance of the Accounts Receivable Team in line with existing Key Performance Indicators and to make recommendations for improvement.

Stakeholder Engagement

Provide advice and support to finance and non-finance staff on documented policy and financial control procedures relating to the Accounts Receivable function.

Communicate with a broad range of internal and external stakeholders including current employees, ex-employees, payroll department, members of the public, NHS organisations, internal and external auditors and the Trust's Debt Recovery Agency regarding issues and queries pertinent to the Accounts Receivable Function.

Respond to routine queries from staff and customers as required, dealing with any contentious and sensitive debt issues in the appropriate manner.

Maintain, update and develop documented operating and control procedures and guidance notes relating to the Accounts Receivable and Treasury Management functions or user reference.

Person Specification

Skills and Attributes

• Able to demonstrate excellent written and verbal communication skills
• Able to plan work for self and others
• Able to demonstrate high standard of work and attention to detail
• A good range of computer skills demonstrating ability to interrogate systems and manipulate and present data for financial and performance reporting.
• Ability to manage competing demands, pressures and deadlines within a team environment by prioritising workload
• Experience of working in an Accounts Receivable function
• Experience of undertaking complex reconciliations
• Experience of working in a customer focussed environment
• Treasury management and/or cashflow management
• Experience of working within the NHS or a similarly complex organisation
• Experience of using Oracle or Equivalent Financial Systems in particular Accounts Receivable and general ledger

Qualifications

• Professional Qualification: AAT Member or CCAB* certificate (NVQ Level 5) *CCAB: Consultancy Committee of Accountancy Bodies including ACCA, ICAEW, ICAI, ICAS, CIMA and CIPFA.
• Education: A good standard of general education to include English and Maths at Grade B or above
• Desirable (but not essential): Welsh Speaker (Level 1) or willingness to work towards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.