Accounts Payable Assistant

Hotel Chocolat; United Kingdom; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading premium chocolate brand in the UK is seeking an Accounts Payable Assistant to support its Finance team on a full-time basis. This role involves processing invoices, maintaining supplier relationships, and ensuring efficient financial operations. The company offers a competitive salary, hybrid working model and substantial employee discounts. Candidates should have experience in high-volume environments and excellent attention to detail.

Benefits

50% discount on products

70% discount at Rabot Estate

Qualifications

• Experience in high-volume transaction environments.
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills.

Responsibilities

• Register, match, code and process supplier invoices accurately.
• Build relationships to resolve invoice or PO-matching queries.
• Reconcile supplier accounts and address discrepancies.
• Prepare, review, and support payment runs.
• Maintain effective relationships with suppliers.

Skills

Attention to detail

Strong communication skills

Problem-solving skills

Tools

D365 Finance & Operations

Job description

Job Introduction

As we continue our mission to make people and nature happy through chocolate, we're looking for an Accounts Payable Assistant to join our Finance team on a full‑time basis.

In this role, you'll support the smooth running of our Accounts Payable function by accurately processing invoices, maintaining supplier relationships, and ensuring the timely preparation of payment runs. You'll help keep our financial operations running efficiently while working closely with colleagues across the business.

As well as a competitive salary and a range of company benefits, you'll receive a 50% discount on all products, and a 70% discount for you and your guests when you stay at our Rabot Estate hideaway on the paradise island of Saint Lucia.

(Mint House) Here at Hotel Chocolat, we've adopted hybrid working. This means you'll join us on site for three days a week, and for the other two days you can work from wherever you like! The on‑site location for this role is our support office, 'Mint', in Royston, Hertfordshire. Our home from the very beginning, it's just off the A505 and 10 minutes’ walk from Royston train station, with direct rail links to London King’s Cross.

What you’ll be doing

• Registering, matching, coding, and processing supplier invoices accurately.
• Building strong internal relationships to resolve invoice or PO‑matching queries.
• Reconciling supplier accounts and addressing discrepancies.
• Preparing, reviewing, and supporting payment runs.
• Maintaining effective, ongoing supplier relationships.
• Keeping a working understanding of applicable VAT rates.
• Managing the Accounts Payable inbox, prioritising and escalating emails where needed.
• Supporting the management of incoming physical post alongside other Administrators.
• Assisting with internal and external audit requirements.

Who you are

You'll be someone who thrives in a busy environment, enjoys working with numbers, and prides yourself on attention to detail. You're comfortable communicating with colleagues and suppliers, and you bring a proactive, solutions‑focused approach to your work.

Essential

• Experience working in high‑volume transaction environments across multiple legal entities.
• Excellent attention to detail and a high level of accuracy.
• Strong communication and interpersonal skills.

Desirable

• Experience within retail and/or manufacturing.
• Knowledge or experience of D365 Finance & Operations.
• Good problem‑solving skills.

Who are we?

We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol and our pioneering drinking chocolate system, the Velvetiser™.

A cacao pod takes years to grow – it can’t be rushed if it’s going to be just right for our products. The same can be said for Hotel Chocolat, which originally started as a mint production company before we realised it was luxury chocolate that we were really passionate about.

Now, we’re market leaders in the industry. What began as an online‑only business grew to over 140 stores across the UK, and we’re still growing… Today, we’re multi‑category, multi‑channel, and multi‑territory, and our customers, colleagues, cacao farmers and suppliers all benefit from the success we make together.

To learn more about us and read about our People Pledge – our commitment to equality, diversity and inclusion – click here: hotelchocolat.com/uk/engaged-ethics/our-people.html