Accounts Assistant (Ipswich)

Chaucer; Ipswich; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading insurance group in the UK is looking for an Accounts Assistant to support the underwriting book. Responsibilities include maintaining cashbooks, performing bank reconciliations, and processing claims payments. The ideal candidate will have previous accounts experience, be proficient in Microsoft Office, and strong communication skills. This role offers opportunities for flexible working arrangements.

Qualifications

• Assist accounts department with Underwriting support.
• Maintain cashbooks and perform bank reconciliations.
• Engage with brokers and clients for insurance documentation.

Responsibilities

• Accurately record financial transactions.
• Process claims payments and manage credit control.
• Liaise with brokers and policyholders as needed.

Skills

Previous experience in Accounts role

Experience of bank reconciliations

Proficient in Microsoft Office

Demonstrates initiative

Communicates clearly

Highly organised

Energetic and positive attitude

Education

5 GCSE passes including Maths and English

Accounting qualification

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

Job Profile Summary

To assist the accounts department with the tasks required to deliver and maintain the service required to support the Underwriting book of business.

Job Description

• Maintain the accuracy and reconciliation of cashbooks, ensuring that all financial transactions are accurately recorded and maintained.
• Bank reconciliation - ensuring that all transactions are accurately recorded, matched, and reconciled with the bank statements.
• Month end reporting
• Posting of cash received daily into bank accounts
• Investigate any unallocated cash keeping to the minimum on the ledgers
• Understand and gain knowledge of the Direct Debit process to assist and cover holiday and sickness
• Understand and assist with the accounts process, to aid the accounts team
• Input and maintain accurate records within the accounts and underwriting systems and capture relevant data to allow for the successful monitoring and analysis of risks written.
• Assist with credit control, chasing bad debt & working with the credit controller and underwriters to recover funds.
• Raise invoices/credits as required in relation to the policy wording.
• Assist with the smooth running of the Accounts department including banking and remittances made.
• Process claims payments
• Develop and apply a thorough knowledge and understanding of the insurance market and underwriting process. Be familiar with basic policy features, benefits, exclusions, and warranties
• Liaise with brokers and policy holders to obtain information to produce insurance documentation and chase for outstanding premium/adjustments/declarations.
• Liaise with other departments as required.
• Liaise with brokers and clients to develop good working relationships.
• Attend training sessions and other meetings, as and when required

Regulatory Responsibilities

• Assist brokers/clients on insurance and accounting matters - address any queries as and when they arise
• Endeavour to pay agreed claims in a timely manner to adhere with relevant guidelines
• Adhere to FCA rules regarding the handling of insurance premiums.
• Complete accounting functions within the required deadlines

Skills and Competencies

• Previous experience in Accounts role
• Experience of bank reconciliations, managing cashbooks
• Proficient in Microsoft Office, including Excel, PowerPoint and Word
• Demonstrates initiative and can operate effectively with minimal supervision
• Communicates clearly and confidently across all levels
• Highly organised, deadline orientated
• Brings energy, enthusiasm, and a positive attitude to the role

Education

• 5 GCSE passes (minimum Grade C or new grade 5), including Maths and English
• Accounting qualification

Nothing in this job description may replace an individual’s contract of employment or the company’s policies and procedures as contained in the employee handbook.

ABOUT US

Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.

Our headquarters are in London, and we have international offices in Bermuda, Copenhagen, Dubai and Singapore to be closer to our clients across the world. To learn more about us please visit our website.

Chaucer is committed to diversity, actively values difference and respects people regardless of the protected characteristics which are outlined in the Equality Act 2010 (UK legislation) as a result of the Equal Treatment Directive 2006 (EU legislation).

A diverse workforce and an inclusive workplace are core to our success as a business and integral to our winning strategy and culture. We recruit from the widest available pool of talent, and our hiring, assessment and selection process is fair, free from bias and one which ensures we select the right person for the job, based on merit. We are committed to promoting a culture that actively values difference, and recognises that everyone has the right to be treated with dignity and respect throughout their employment.

We are open to considering flexible working arrangements for all roles and encourage you to outline your needs during the interview process.