Accounts Assistant, Fraser Suites

Malmaison Belfast; City of Edinburgh; Hybrid; Full time

Job summary

A leading hospitality group is seeking an Accounts Assistant in Edinburgh. The role involves managing reconciliations, liaising with departments, and maintaining vendor communications. Candidates should have proven experience in finance and a passion for customer service. This is a fixed-term contract of 7 months with opportunities for extension.

Qualifications

• Proven experience in a similar role.
• Eligibility to work in the UK.
• Experience in hospitality is beneficial.

Responsibilities

• Carry out daily bank reconciliation of payments and credit card transactions.
• Deal with chargebacks when reported.
• Chase hotel invoices and overdue payments.

Skills

Excellent communication skills

Team player

Attention to detail

Customer service passion

Time management skills

Tools

HMS

SAP

Excel

Word

Power Point

Procure Wizard

Job description

Accounts Assistant, Fraser Suites Edinburgh - EH1 1PT

Rate of Pay / Hours - £13.52 an hour / 24 hours per week ( Ideally 3 days in property, one day remote, 6 hours per day)

Type of Contract – Fixed Term Contract - 7 Months (Possibility of extension)

Location – Fraser Suites Edinburgh, EH1 1PT

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Frasers Hospitality owns and operates 6 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for short and long stays.

What you will be doing as an Accounts Assistant

You’d make a great addition to our team…!

The Accounts Assistant is a key member of the Finance Team, assisting in the self-accounting for all departments and the properties business. Reconciling, Forecasting, sales ledger, purchase ledger and payroll; you will be expected to work in a team and liaise with the Reception and Nights Teams with regards to night audit, cash handling, billing and payment practices.

As Accounts Assistant you must have excellent communication skills, be a team player and enjoy a hands‑on role. Experience within a hospitality background is beneficial as well as experience using HMS/SAP. You must have passion for hospitality and deliver service with a smile.

You will work closely with the Financial Controller and support the property Management Team.

The systems used HMS, SAP, Excel Word, Power Point, On Line Banking and Procure Wizard.

The Main Duties;

• To carry out daily bank reconciliation of payments and credit card transactions
• To follow up if any posting discrepancies
• To deal with chargebacks when reported through Adyen / FC
• To prepare write‑off forms in the event of bad debts realised
• AR Meetings with GM to keep track of overdue guest/AR payments and preparing Meeting Minutes for the same
• To chase hotel invoices/overdue payments for guests' reservations by email or phone communication
• Communication with TA in regards of payments and commissions, preparing Account Statements, dealing with overdue commission queries
• To maintain and chase up Procure Wizard invoices, deliveries and queries
• Communication with new vendors and supplier setup
• Reviewing statements from vendors and if all invoices are processed and paid by AP
• To keep track and chase missing/incorrect vendor invoices
• To prepare processed intercompany invoices for GM authorisation and to deliver to AP regularly
• In case of issues with vendor invoices reported by AP, reporting back to the departments (HSK/Maintenance) for corrections

To organise refunds/ funds transfers documentation in case of book‑outs, overpayments

• To prepare Weekly/adhoc cash collection, and carry out regular float counts.
• To verify and reimburse petty cash transactions
• To oversee the monthly Stocktake
• To assist the Financial controller with SAP processing for Petty Cash and GM Credit Cards
• To follow and lead by example, cash control and internal security measures within the property.
• Observing and complying with Health and Safety Policies
• Observing and complying with company Standard Operating Procedures
• To assist the Financial Controller in other adhoc tasks as they arise.

What we’re looking for:

• You have proven experience in a similar role.
• Excellent attention to detail and time management skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
• You would like to build upon your leadership and team management skills.
• You must be eligible to work in the UK.