Accounts Assistant

Motorpoint; East Midlands; On-site; GBP 26,000; Full time

Job summary

A leading omnichannel car retailer is looking for an Accounts Assistant to manage account transactions and support customer queries. The ideal candidate will have strong communication, organizational, and IT skills. This position offers a salary of £25,500 plus bonuses, along with generous employee perks including holiday allowances, discounts, and a positive work environment.

Benefits

Paid time off each month

31 days' holiday plus special days off

Staff discounts on cars

Healthcare

Enhanced Parental Leave

Employee Assistance Programme

Vocational training courses

Quarterly team socials

Qualifications

• Ability to communicate positively.
• Well organized with a logical approach to workload.
• Thorough and consistent with attention to detail.
• Open minded and willing to give and receive feedback.
• Excellent IT skills.

Responsibilities

• Manage customer refunds and payments Portal.
• Timely credit of sales orders.
• Support customer refund and invoice queries.
• Allocate customer finance payments.
• Reconcile daily debtors list.

Skills

Communication

Organization

Attention to detail

IT skills

Problem-solving

Flexibility

Administrative skills

Job description

Who are we?

We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision:

To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality.

We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!

The Role: Accounts Assistant

Salary: £25,500 Basic + bonus

Location: Champion House, Derby

Contract Type: Permanent

Hours: 37.5 Monday-Friday

The role will include meeting busy month end deadlines. It is a fast environment where multi-tasking and attention to detail is a must. The role will cover work a broad spectrum of tasks across the accounts transactional team.

The successful applicant will take responsibility for all items detailed below.

Responsibilities

• Manage the Portal which contains customer refunds and payments
• Timely and accurate credit of sales order on request
• Support for customer refund and invoice queries including telephone calls
• Allocation of customer finance payments
• Reconciliation and analysis of daily debtors list
• Management of the response to fines received in the post
• Daily reconciliation of bank accounts including management of rules for matching
• Other Ad Hoc tasks as required
• Demonstrate behaviours in a style that upholds the Motorpoint Core Values.

Qualifications / Desired Traits

• Ability to communicate with customers and colleagues in a positive manner.
• Well organised, logical approach to workload with the ability to manage several processes and tasks at the same time and prioritise accordingly.
• Thorough and consistent with attention to detail and accuracy, follows tasks through to completion.
• Open minded, willing to give and receive feedback to improve performance.
• Ability to evaluate processes and review to improve efficiency.
• Excellent IT skills.
• Excellent administration skills and problem-solving skills
• Passionate and determined approach.
• Takes responsibility for own actions and decisions.
• Flexible and responds positively to change and willing to try new ideas.
• Friendly, approachable, and enthusiastic personality.

What is in it for you?

• Paid time off every month to do something that makes you happy
• 31 days' holiday plus days off for your birthday, getting married, or moving house
• Additional holidays for length of service
• Long service awards
• Staff discount on cars and finance options
• Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform
• Smart Tech in partnership with Currys
• Cycle to work
• Pension
• Healthcare
• Enhanced Parental Leave
• Employee Assistance Programme (EAP)
• Vocational and personal development training courses
• Quarterly team socials
• Team feasts
• Scratch card rewards
• Sharesave scheme (SAYE)
• Plus much more!

Closing Date: 25th November 2025

Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.

We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.