Account Success Executive

Leads.io; Market Harborough; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading tech-driven agency in the UK is seeking an Account Success Executive to enhance client relationships and contribute to business growth. The role involves nurturing existing accounts while actively seeking new business opportunities. Strong communication skills and a proactive mindset are essential for success. The position offers a hybrid work model and various perks including health insurance and professional development opportunities.

Benefits

25 holidays per year

Hybrid working (3 days in office)

Health insurance

Provided equipment

Access to mental health support

Qualifications

• Previous experience in client- or customer-facing roles.
• Ability to present confidently in professional settings.
• Highly motivated and goal-oriented.

Responsibilities

• Nurture and maintain strong client relationships.
• Prospect new business opportunities across various industries.
• Collaborate with internal departments to deliver on client expectations.

Skills

Client-facing experience

Entrepreneurial mindset

Presentation skills

Goal-oriented

Team-based activities

Job description

We are Leads.io — the world’s #1 tech-driven lead generation agency. With a determination to become an ever-better growth catalyst for our clients, we are on the lookout for fresh faces to join our team! Do you have what it takes to join Leads.io?

Key Responsibilities

Leads.io is on the search for an Account Success Executive to complement our dynamic work environment. As an Account Success Executive at Leads.io, your main role will be to nurture and maintain strong relationships with our diverse client base across various industries. You will learn the Leads.io approach to Account Management and work closely with a portfolio of key client accounts whilst providing exceptional customer service to non-managed accounts. Your day will be varied, from optimizing client accounts to collaborating with various departments to foster mutual commercial growth.

Other responsibilities include:

• Completing an in-depth internal training programme built and led by Leads.io’s senior leadership team
• Prospecting new business opportunities across a range of industries and sectors
• Qualifying inbound and outbound opportunities based on an established ICP
• Booking and attending meetings with relevant decision makers alongside senior members of the sales team
• Building and maintaining strong relationships with internal and external stakeholders
• Proactively managing existing client relationships
• Driving account expansion and increasing the lifetime value of our existing client base by identifying growth opportunities specific to their business goals
• Collaborating with internal departments to deliver on client expectations
• Holding yourself and others accountable to our standards
• Contributing to the overall team culture of trust and collaboration

About Leads.io

Leads.io is your technology-driven partner in effective lead generation. As a global team spread out across eleven offices in nine countries, our mission is to provide empowering business solutions on a global scale. By delivering high-quality leads through diverse channels such as Facebook, Instagram, TikTok, display, native, paid search, and organic strategies, Leads.io aims to elevate our clients' ventures to new heights of success.

As a team of result-oriented experts in marketing, technology, strategy, and content, we remain committed to excelling at our craft with every step we take. We think big, act fast, and confidently pave the way for the future. Through a dedication to personal excellence, teamwork, and accountability, Leads.io fosters an environment in which you can shape your path to success while engaged in a dynamic and successful company environment.

Your Qualifications

• Commercial Intelligence: Previous experience in client- or customer-facing roles; entrepreneurial mindset with a track record of running or contributing to business initiatives.
• Professional Intelligence: Ability to present confidently in professional settings; experience with public speaking or delivering presentations to groups.
• Drive: Highly motivated, goal-oriented, and eager to achieve outstanding results.
• Coachable: Background in team-based activities (e.g., sports teams, student societies) demonstrating openness to feedback and willingness to learn.

At Leads.io, we take great pride in our diversity and inclusivity as a hallmark of our success. For this reason, we ensure that all candidates from all backgrounds will receive fair consideration irrespective of their race, gender, faith, religion, or disability. We invite all qualified and motivated individuals to take a chance at joining our team!

What’s in it for you?

• 25 holidays per year
• Hybrid working (3 days in office)
• An open and inclusive culture that fosters personal growth and initiative
• Knowledge sessions hosted by internal and external experts
• Health insurance
• Provided equipment (Macbook, mouse/keyboard)
• Access to mental health support through OpenUp is offered anonymously and without cost

Excited? Wait until you see our cultural values!

✨ Trust – At Leads.io, we emphasize accountability and transparency, setting the foundation for genuine partnerships.

✨ Own it – Ownership entails having pride in both your work and yourself. We each aim to take a personal initiative in improving our business, so being the best version of yourself is the best-case scenario for us.

✨ Grow smart – Our vision is to become a global frontrunner in lead generation. We are committed to continually scaling our business whilst also growing as individuals in the process.

✨ Thrive as a team – We believe that teamwork is a key ingredient to obtaining outstanding results. While holding personal work ethics in high regard, we also encourage a working environment that is both social and more enjoyable through teamwork.

Our recruitment process is designed to ensure the best fit. It comprises a phone meeting to discuss qualifications, followed by two interviews for skills and cultural alignment. If successful, we will extend a formal offer. Upon acceptance, you'll embark on your exciting journey with Leads.io.

Ready for your new challenge? Apply now, and we will be in touch with you soon!