Account Manager - UK Sales Team

Frapak; Liverpool; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A packaging solutions company in the United Kingdom seeks a proactive Account Manager to join their UK Sales Team. This role involves managing customer relationships, driving business development, and ensuring smooth collaboration across teams. Ideal candidates will have a consultative sales approach, strong communication skills, and a passion for consumer brands. Enjoy benefits like a company car, flexible home-office setup, and ongoing development opportunities.

Benefits

Company car

25 vacation days

Bonus (10% employer & 10% employee)

Laptop

Phone

Home office equipment

Qualifications

• Genuine passion for working with leading consumer brands.
• Proactive, dependable, and ownership-driven mindset.
• Willingness to travel frequently across the UK, Ireland, and occasionally to the Netherlands.

Responsibilities

• Manage and grow relationships with new and existing customers.
• Conduct customer visits to gain insight into key needs.
• Follow up on samples and quotations.
• Track sales performance against budget.
• Attend trade shows and industry events.

Skills

Consultative sales approach

Strong communication skills

Commercial awareness

Organisational skills

Interpersonal skills

Job description

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About the role

Are you ready to grow your career in a dynamic, international environment? Frapak Packaging Group is looking for a proactive and commercially minded Account Manager to join our UK Sales Team. Whether you're just starting out or have 3-5 years of sales experience, this is a fantastic opportunity to work with some of the most iconic UK and Irish brands in Personal Care, Beauty, Homecare, Automotive, Food, and Pharma.

You’ll report directly to the UK Sales Manager and play a key role in managing and expanding customer relationships, driving business development, and ensuring smooth collaboration with our internal teams.

About us

Frapak Packaging Group is a fast-growing, family-owned business with a strong reputation in the packaging industry. We produce high-quality Glass, HDPE, and PET packaging solutions and are known for our customer-first approach, collaborative culture, and commitment to innovation and sustainability.

Key responsibilities

• Manage and grow relationships with new and existing customers across the UK & Ireland;
• Conduct customer visits to gain insight into key needs and challenges;
• Follow up on samples, quotations, and new business development leads;
• Track sales performance vs. budget and previous year per customer;
• Monitor and manage gross margins and request target price ranges where applicable;
• Assess the potential of new customers and maintain existing accounts;
• Attend trade shows, customer meetings, and industry events;
• Broad spectrum of support responsibilities:
  • Register and process visit reports & handle complaint registration and follow-up;
  • Update and manage annual contracts (e.g., raw material pricing);
  • Maintain accurate customer data in AFAS;
  • Answer customer calls and emails professionally;
  • Follow up on outstanding invoices.

What we're looking for:

• A genuine passion for working with leading consumer brands;
• A consultative sales approach with strong commercial awareness;
• Proactive, dependable, and ownership-driven mindset;
• Organised and adaptable in a fast-paced environment;
• Willingness to travel frequently across the UK, Ireland, and occasionally to the Netherlands;
• Strong communication and interpersonal skills;
• Experience in packaging is a plus: but not required. We’ll provide full training.

Why join us?

• Be part of a dynamic and supportive international team;
• Work with top-tier brands in exciting consumer categories;
• Receive comprehensive onboarding and ongoing development;
• Enjoy a flexible home-office setup with regular travel;
• Make a real impact in a growing company with a collaborative culture.

What do we offer you?

• Company car;
• Salary based on knowledge and experience;
• 25 vacation days
• Bonus (10% employer & 10% employee from the earnings to pension);
• Laptop;
• Phone;
• All the needed equipment for a homebased office.

Would you like to know more about this role? Feel free to contact Nicola Hurd ([e-mail]). She will be happy to tell you more about this position.