Account Manager (SMB/Mid Market) (Hybrid) (Position located in London, England)

TN United Kingdom; London; Hybrid; GBP 35,000 - 65,000; Full time

Job summary

An established industry player is seeking an Account Manager to drive sales within Mid-Market accounts. In this hybrid role, you will leverage your sales experience to promote an innovative suite of security awareness solutions. The company fosters a vibrant culture where teamwork and personal growth are prioritized, offering a dynamic work environment that encourages creativity and collaboration. If you are a motivated self-starter with a passion for technology and sales, this opportunity could be the perfect fit for you. Join a team that values transparency and continuous development while making a significant impact in the cybersecurity space.

Benefits

Company-wide bonuses

Employee referral bonuses

Tuition reimbursement

Certification reimbursement

Relaxed dress code

Adoption assistance

Qualifications

• 1-3 years experience selling to Mid-Market-sized businesses.
• Familiarity with IT, Security, or Cybersecurity industry concepts.

Responsibilities

• Promote and sell products to exceed sales targets.
• Build relationships with assigned accounts to identify opportunities.
• Collaborate with team members to enhance customer engagement.

Skills

Sales Experience

Communication Skills

Teamwork

Motivation

Statistical Analysis

Education

Bachelor Degree

Tools

Salesforce

Gmail

Google Docs

MS Office

Web Browsers

Job description

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Account Manager (SMB/Mid Market) (Hybrid) (Position located in London, England), London

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Client:

KnowBe4

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

c91755538b3f

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

To learn more about our team and office culture in London, England (UK), visit the following links.
Careers Page:
Glassdoor:
LinkedIn:

The Account Manager is responsible for promoting and selling KnowBe4’s suite of products and services into our existing Mid-Market-sized customer accounts to exceed monthly sales quota. This can be achieved by motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

To learn more about our team and office culture in London, England (UK), visit the following links.
Careers Page:
Glassdoor:
LinkedIn:

The Account Manager is responsible for promoting and selling KnowBe4’s suite of products and services into our existing Mid-Market-sized customer accounts to exceed monthly sales quota. This can be achieved by motivating our existing customers to purchase additional products, increase subscription levels and/or add on additional seats due to account growth.

To learn more about the product this position deals with - click here:

Responsibilities:

Promote and sell KnowBe4’s range of products and services to meet and exceed Mid-Market monthly cross sale and expansion sales targets.

Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts.

Articulate the value proposition of KnowBe4’s full suite of products and educate the customer how each product will improve their business’s human firewall.

Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities.

Follow up on existing customer marketing leads to generate revenue opportunities and pipeline.

Act strategically in offering multi-year deals and negotiating discounted pricing to increase ARR.

Maintain accurate and thorough records of daily sales statistics via Salesforce.

Collaborate with the assigned Account Executive, Customer Success Managers and Renewal Specialists to understand the account’s organizational structure, gaps in cybersecurity and ultimately increase their commitment and use of the KnowBe4 Product Suite.

Support in the renewal process where there is an opportunity to grow the account.

Qualifications:

1-3 years experience selling experience to Mid-Market-sized businesses

Bachelor Degree or higher education equivalent, desirable

Familiarity with standard concepts, practices and procedures within the IT, Security or Cybersecurity industry, desirable

Experience with Salesforce, a plus

Experience with Gmail and Google Docs

Experience with MS Office (Word and Excel)

Experience with web browsers (Chrome, Internet Explorer,etc.)

Excellent verbal and written communications

Stats driven business professional

Motivated, energetic self-starter

Strong collaborative and teamwork skills

Must be able to work with minimum supervision

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.