Account Manager - Saas | Glasgow | Hybrid | Up To £60,000

Nigel Frank International; Glasgow; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

A dynamic technology consultancy is seeking an experienced Account Manager to join their growing team in Glasgow. This role involves managing client relationships, identifying growth opportunities, and ensuring high delivery standards. The ideal candidate has a background in Software, SaaS, or IT Consultancy, coupled with strong communication and strategic thinking skills. The position offers a competitive salary of up to 60,000, along with benefits such as a performance-based bonus, flexible working arrangements, and private healthcare.

Benefits

Performance-based bonus

25 days annual leave + bank holidays

Contributory pension scheme

Private healthcare

Flexible working

Qualifications

• Proven experience in Account Management or Client Success role within a Software, SaaS, or IT Consultancy setting.
• Strong commercial awareness and understanding of consultancy delivery models.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Build and maintain strong, long-term relationships with key clients.
• Ensure client satisfaction and uphold high delivery standards.
• Identify opportunities for account growth and upselling.

Skills

Account Management

Client Engagement

Strategic Thinking

Communication Skills

Technical Understanding

Job description

Account Manager - SaaS Glasgow Hybrid Up to 60,000 + Bonus + Benefits

I'm working with a growing and dynamic technology consultancy based in the North East of England, known for delivering high-impact software and data solutions across a wide range of public and private sector clients. With a collaborative culture and a strong focus on innovation, they're now looking for an experienced Account Manager to join their team and help drive continued growth.

This role requires someone with a solid understanding of the service industry, ideally from a SaaS, Software Development, or IT Consultancy background. You'll act as a trusted partner to clients, managing relationships, identifying growth opportunities, and ensuring the delivery of exceptional solutions.

Responsibilities

• Build and maintain strong, long‑term relationships with key clients, acting as their main point of contact.
• Ensure client satisfaction and uphold high delivery standards at all times.
• Demonstrate a strong technical understanding of software and data development in a consultancy environment.
• Identify opportunities for account growth, upselling, and service improvement.
• Develop tailored account strategies aligned with client needs and business goals.
• Collaborate closely with internal teams to deliver innovative, value‑added solutions that meet and exceed client expectations.

About You

• Proven experience in an Account Management or Client Success role within a Software, SaaS, or IT Consultancy setting.
• Strong commercial awareness and an understanding of consultancy delivery models and fee structures.
• Excellent communication and stakeholder engagement skills, with the ability to influence and build trust at all levels.
• A proactive, strategic thinker with a passion for technology, data, and client success.
• Someone who thrives in a collaborative environment and enjoys contributing to innovative solutions.

What's on Offer

• Salary: Up to 60,000 (DOE)
• Bonus: Performance‑based
• Holidays: 25 days annual leave + bank holidays
• Benefits: Contributory pension scheme, private healthcare, flexible working

Working Model

Hybrid (2-3 days per week in the Newcastle office)

Culture

Supportive, social, and forward‑thinking environment with regular team events and company trips

This is an excellent opportunity for an ambitious Account Manager who wants to make a real impact in a growing consultancy. If you're ready to take ownership of client relationships and help deliver innovative software and data solutions, we'd love to hear from you.

Apply now - interviews are taking place immediately.