Account Manager, RPO

PeopleScout RPO; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment outsourcing provider in London is seeking an Account Manager to oversee recruitment for RPO clients. The role involves strategic partnership, client engagement, and high-quality delivery across recruitment campaigns. The ideal candidate will have experience in managing multiple stakeholders and a strong understanding of the recruitment lifecycle. This position offers a hybrid working model and numerous employee benefits.

Benefits

Employee recognition scheme

27 days holiday plus additional purchase options

Health cash plan

Life assurance

Company pension

Employee Assistance Programme

Flexible dental and cash plan benefits

TechScheme

Free mortgage advice

Cycle-to-work scheme

Individual development plans

Qualifications

• Proven track record of managing end-to-end recruitment within an RPO or large in-house environment.
• Experience handling multiple stakeholders and high volumes of vacancies.
• Strong understanding of the full recruitment lifecycle.
• Confidence with recruitment technology platforms including ATS and CRM systems.
• Experience documenting workflows and ensuring compliance with standards.

Responsibilities

• Act as a strategic partner and advisor for RPO clients.
• Oversee end-to-end recruitment process and ensure high-quality delivery.
• Manage client engagement and business development.
• Deliver presentations and reports for stakeholders.

Skills

Stakeholder management

Analytical skills

Recruitment technology platforms

Process-oriented approach

Job description

Job Title: Account Manager, RPO

Location: Hybrid (London)

Hours: Full Time

Introduction

Different skillset, different mindset. At PeopleScout, our creativity is redefining RPO. We blend fresh, industry-first thinking with deep in-house expertise - from occupational psychologists to social media strategists - to deliver talent solutions that inspire and perform. As a multi-award‑winning RPO provider, we’re redefining the future of recruitment across every industry, skill set, and geography.

The Role

As an Account Manager at PeopleScout, you will act as a strategic partner and trusted advisor, connecting our RPO clients with recruitment delivery teams. You will oversee the end‑to‑end recruitment process across campaigns, ensuring consistent, timely, and high‑quality delivery in line with client expectations and SLAs. Focused on client engagement, strategic planning, and business development, you’ll ensure our solutions continually evolve to meet each client’s talent and commercial goals.

Who We Are Looking For

You’ll have a proven track record of managing end‑to‑end recruitment within an RPO, MSP, or large in‑house talent acquisition environment, with experience handling multiple stakeholders, high volumes of vacancies, and delivering high‑value projects. You will have a strong understanding of the full recruitment lifecycle – from attraction and sourcing to assessment, offer management, and onboarding – and the ability to oversee complex processes and multiple campaigns simultaneously. Confidence with recruitment technology platforms, including ATS and CRM systems, and managing digital workflows across end‑to‑end recruitment processes is highly advantageous.

The ideal candidate will demonstrate excellent stakeholder management skills, with the ability to influence and collaborate effectively across teams and functions. You will have a data‑driven mindset, using analytical and reporting skills to generate insights, guide decision‑making, and drive continuous improvement. A process‑oriented approach is essential, with experience documenting workflows, identifying inefficiencies, and ensuring compliance with agreed standards. Experience building and maintaining commercial relationships with partner organisations, and preparing presentations or reports for stakeholders, such as quarterly business reviews, is highly desirable. Experience supporting UK public sector clients is a plus, but not essential.

What’s in it for me?

As a PeopleScout employee, you’ll enjoy a wide range of company benefits, including:

• Potential to earn extra cash through our employee recognition scheme or our performance‑driven quarterly and annual bonus programmes
• Time off to rest, recover or conquer items on the bucket list through our 27 days holiday, and our holiday purchase benefit where you can buy up to an additional 5 days
• Great company‑paid benefits including, health cash plan, life assurance, company pension and access to an Employee Assistance Programme
• Look after your health and get cash back on your everyday healthcare costs with our flexible dental and cash plan benefits or grab some great discounts at your local gym
• Other great flexible benefits such as a TechScheme, free mortgage advice, help with travel costs plus more
• A strong care for the community and planet with opportunities to give back and care for our environment with eco‑friendly benefits like our cycle‑to‑work scheme
• Individual development plans with customised learning solutions, including clear career pathways designed to support individual growth and career advancement progress
• A group of diverse, passionate people to socialise and build your career with

About us

PeopleScout is an industry award winner and leader in the development of best‑in‑1‑class recruitment outsourcing and talent consultancy. What sets us apart is our talent advisory heritage, which enables us to reframe, evaluate and assess how organisation and application behaviour can be modified and improved to deliver the very best talent for our clients.

We are an equal opportunities employer and positively encourage applications from persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy, maternity.

Next steps / Call to action

If this sounds like you, we would love to hear from you. Click the apply button and start your application today!