Account Manager - Retail

Inspired Thinking Group Limited; Camden Town; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading marketing firm in Camden Town seeks an experienced Account Manager to oversee stock management and store operations. This critical role involves managing inventory, supporting procurement teams, and ensuring seamless operations across retail partnerships. Candidates should possess strong organizational skills and experience in supply chain operations. The job offers various employee benefits, including a bonus program and options for smart working.

Benefits

25 days holiday + bank holidays

Annual Wellbeing Day

Pension Scheme

Corporate Medical Cash Plan

Smart Working Options

Qualifications

• Experience in stock management or supply chain operations.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Process and manage stock orders efficiently.
• Oversee POS query resolution process.
• Ensure accurate record-keeping and version control.

Skills

Organizational skills

Project management

Stakeholder management

Attention to detail

Communication skills

Tools

Database management systems

Inventory management systems

Job description

We are seeking an experienced Account Manager to join our team and take ownership of stock management and store operations across one of our largest retail partnerships. This is a key operational role that will ensure seamless delivery of point‑of‑sale materials and merchandise across our retail estate. You will manage stock inventory, handle branch queries, and oversee the stock and store module of our systems. You will deliver critical work that supports procurement teams and senior stakeholders while ensuring internal processes and systems are managed effectively. This will enable client service teams to focus on strategic client relationships and campaign delivery. Stock Management

Primary Responsibilities

• Process and manage stock orders efficiently
• Execute manual uploads to system databases
• Coordinate stock destructions in line with operational requirements

Store Module Management

• Store concept development teams
• Store implementation teams
• Physical estate management
• Store managers across the retail network

Point‑of‑Sale Operations

• Manage reprint requests and coordinate distribution
• Oversee POS query resolution process
• Provide operational support for POS materials
• Handle allocational updates across locations

Database and Asset Management

• Maintain and manage artwork databases
• Coordinate artwork retrieval requests
• Ensure accurate record‑keeping and version control

Additional Operational Support

• Fulfil ad‑hoc merchandise requests (promotional items, non‑POS materials)
• Manage team overspill work that sits outside of standard business‑as‑usual operations
• Respond to Media Centre queries
• Administer store access management systems
• Monthly Employee Awards – Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back…and having lots of fun in the process!
• Referral scheme – find the perfect person to join the team? You could bag £1,500 for a good word in.
• Wellbeing Programme – join regular, interactive Wellbeing Workshops or 30+ Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to navigate family life.

We Value Diversity – We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

Qualifications

• Strong organisational and project management skills
• Experience in stock management or supply chain operations
• Excellent stakeholder management abilities
• Proficiency with database and inventory management systems
• Strong attention to detail and accuracy
• Ability to manage multiple priorities in a fast‑paced environment
• Excellent communication skills across all levels of the organisation

Benefits

• 25 days holiday + bank holidays – we understand the importance of you getting some down time.
• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• Smart Working Options – spend up to 40% of your working week from home.
• So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.