Account Manager – Relationship Builder Driving Growth (Lincoln)

Get Staff; Lincoln; On-site; GBP 30,000 - 35,000; Full time

Job summary

A well-established company in Lincoln is seeking a proactive Customer Account Manager to manage customer accounts, build strong relationships, and ensure service excellence. The role involves coordinating with internal teams, monitoring performance, and supporting customers with their needs. Ideal candidates should possess GCSE Maths and English, excellent communication skills, and the ability to thrive in a fast-paced environment.

Qualifications

• GCSE Maths and English (Grade A-C or equivalent).
• Excellent customer service and interpersonal skills.
• Strong verbal and written communication.

Responsibilities

• Act as the main point of contact for a portfolio of customer accounts.
• Build strong, long-term relationships through consistent communication.
• Coordinate internally across departments to ensure service level agreements are met.
• Produce and deliver weekly reports to customers.
• Monitor and follow up on outstanding purchase orders.

Skills

Excellent customer service and interpersonal skills

Strong verbal and written communication

Organised and detail-oriented with effective time management

Proactive problem-solver

Education

GCSE Maths and English (Grade A-C or equivalent)

Job description

A well-established company in Lincoln is seeking a proactive Customer Account Manager to manage customer accounts, build strong relationships, and ensure service excellence. The role involves coordinating with internal teams, monitoring performance, and supporting customers with their needs. Ideal candidates should possess GCSE Maths and English, excellent communication skills, and the ability to thrive in a fast-paced environment.