Account Manager/Product Specialist – Biochemistry, North

Harrington Recruitment; Manchester; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading recruitment agency is seeking a motivated Product Specialist – Biochemistry for a field-based position in the UK. You will provide technical support, collaborate across departments, and drive business growth in biochemistry diagnostics. Candidates should have a BSc in a relevant field, experience in the IVD sector, and strong communication skills. Regular travel is required.

Qualifications

• Previous experience in the UK IVD, clinical, or laboratory diagnostics sector.
• Strong technical understanding of biochemistry instrumentation and assays.
• Proven ability to prioritise effectively and meet deadlines.

Responsibilities

• Provide technical, application and commercial support to customers.
• Develop tailored technical support plans.
• Work with sales to develop new opportunities.

Skills

Technical support

Strong communication skills

Relationship building

Data analysis

Adaptability

Education

BSc in Biochemistry or closely related field

Tools

Microsoft Office

Laboratory analysis software

Job description

Overview

We are seeking a highly skilled and motivated Product Specialist – Biochemistry (North) to join our team, supporting the growth and success of our biochemistry diagnostic portfolio across the UK. This field-based position involves regular travel to customer sites and company offices for meetings, training, and collaboration.

The Role

• Provide technical, application, and commercial support to customers and internal teams.
• Develop and implement tailored technical support plans based on customer needs.
• Work closely with the sales team to identify and develop new opportunities within the biochemistry diagnostics market.
• Present product solutions and value propositions to prospective and existing clients.
• Collaborate cross-functionally with internal departments, including Product Management, Marketing, Sales, R&D, and Operations.
• Contribute to the business’s commercial strategy for biochemistry products.
• Offer support to R&D initiatives and product development projects.
• Provide assistance to other business areas as required.

The Person

• Holds a BSc in Biochemistry, Biomedical Science, or a closely related field.
• Previous experience within the UK IVD (In Vitro Diagnostics), clinical, or laboratory diagnostics sector.
• Strong technical understanding of biochemistry instrumentation and assays.
• Excellent communication and presentation skills, great relationship builder.
• Proven ability to prioritise effectively and meet tight deadlines.
• Competent in Microsoft Office and relevant laboratory or data analysis software.
• Holds a full UK driving licence and is willing to travel regularly.
• Adaptable, organised, and confident working both independently and collaboratively.

Additional Information

This role requires regular travel to customer sites and company offices within the UK. A proactive and flexible approach is essential to succeed in this dynamic and customer-focused position.