Account Manager – Printed Pos

Taylor Higson; Swanley; On-site; GBP 28,000 - 42,000; Full time

Job summary

Taylor Higson, a well-established print and creative solutions business in the South of England, is looking for an experienced Account Manager to lead a portfolio of clients and drive projects from brief to delivery.

The role requires deep print knowledge, strong client relationships, and the ability to work with internal teams across estimating, artwork, production, finishing and installation to keep jobs on time and on budget.

Qualifications

• Solid understanding of print production and related processes.
• Ability to discuss technical print details with clients and production teams.
• Experience coordinating across estimating, artwork, production, finishing and installation.

Responsibilities

• Manage a portfolio of clients and projects from brief to delivery.
• Take client briefs, translate into production requirements, and track timelines.
• Coordinate with internal teams to ensure on-time delivery and budget adherence.
• Identify upsell opportunities and grow account revenue.

Skills

Print industry experience

Account Management

Client relationship building

Project coordination

Job description

I’m working with an established print and creative solutions business, who are looking to add an experienced Account Manager to their team.

This is a great opportunity for someone who knows print, enjoys building strong client relationships and loves taking a project from the initial brief right through to delivery.

A background within the print industry is essential for this role.

The Role

You’ll take responsibility for managing a portfolio of clients and projects, acting as their main point of contact and making sure every job runs smoothly from start to finish.

The business has a broad in-house offering covering large format digital print, retail POS and displays, signage, exhibition and event graphics, wall coverings, lightboxes and installation, so there’s plenty of variety in the work.

No two days will be quite the same. One minute you could be discussing a retail POS campaign, the next managing signage, graphics or an exhibition requirement.

You'll be responsible for taking client briefs, understanding exactly what they need and working closely with internal teams across estimating, artwork, production, finishing and installation to make it happen.

This will include managing quotations and timelines, keeping clients updated throughout production, troubleshooting any issues and ensuring projects are delivered on time, on budget and to the expected quality.

Just as importantly, you'll be expected to build strong relationships with your customers. You'll get to know their businesses, spot opportunities to offer additional solutions and help develop and grow the accounts you're responsible for.

What I'm Looking For

For this one, print industry experience is a must. You need to understand how print works and be comfortable having technical conversations with both customers and production teams.

I'm particularly interested in speaking with people who have Account Management, Client Services or Project Management experience within areas such as:

• Large Format / Wide Format Print
• Signage and Graphics
• Commercial or Digital Print
• Exhibitions and Events
• Print Management

You don't necessarily need experience across everything the business produces, but you'll need a solid understanding of print production and the ability to pick up new products and processes quickly.

Personality is important too. I'm looking for someone who is personable, organised, proactive and commercially minded, someone clients will trust, but who can also keep multiple jobs moving internally and isn't afraid to chase things when needed.

Why Consider It?

This company isn't simply a traditional printer. The business provides an end-to-end service spanning consultation, creative/design, manufacturing, supply and installation, and operates across several (all owned) sites in the South of England.

For an Account Manager, that means you'll have a genuinely varied product offering to work with and the opportunity to develop your knowledge across different areas of print, POS, display and graphics.

If you're currently working within the print industry and fancy joining a business where you can really get involved with your clients and their projects, I'd love to have a chat.

Account Manager – Printed POS Sittingbourne, UK