Account Manager North West England

Matalan; Lancing; On-site; GBP 35,000 - 55,000; Full time

Job summary

Matalan is seeking an experienced Account Manager for the North West England region. You will manage key retail accounts, build long-term relationships, and ensure seamless delivery from brief to final product.

The role involves regular face-to-face meetings with customers, working with buying and design teams, and collaboration with senior staff to deliver commercially successful ranges. The position is based primarily in the North West of England with one day per week at the Hertfordshire

Qualifications

• Recent or current experience with Matalan in Menswear, Womenswear, or Childrenswear.
• Experience as Account Manager in supplier or retail environment managing high-volume accounts.
• Buying background in retail is advantageous.
• Experience with major UK high street retailers is desirable.
• Excellent relationship-building, communication and presentation skills.
• Commercially minded with strong negotiation and influencing abilities.
• Highly organized with the ability to manage multiple projects and priorities simultaneously.

Responsibilities

• Manage and grow key customer accounts, developing strong, long-lasting relationships.
• Act as the primary point of contact for customers, delivering an exceptional level of service.
• Collaborate with Senior Account Manager, Managing Director and Design team to translate briefs into product ranges.
• Oversee product development from concept through delivery, meeting deadlines and expectations.
• Attend regular customer meetings and present new developments and range proposals when required.
• Identify opportunities to expand existing accounts and support business growth.
• Liaise with internal departments to ensure products are developed, sourced and delivered efficiently.
• Monitor performance, market trends and competitor activity, sharing insights with the wider business.

Skills

Account Management

Relationship Building

Negotiation

Communication

Presentation

Organization

Proactive

Job description

Account Manager North West England

2026-09-13T00:00:00

Lancing

West Sussex

GB

BN15 8

Any

2026-12-12T12:28:22.797

Account Manager - Menswear, Womenswear, Childrenswear, Babywear

We have an exciting opportunity for an experienced Account Manager with Matalan experience to join a highly successful supplier of menswear, womenswear, childrenswear, and babywear working with some of the UK's leading high street retailers. In this customer-facing role, you'll be responsible for managing key retail accounts, building strong, long-term relationships, and ensuring products are delivered seamlessly from initial brief through to final delivery. Working closely with customers' buying and design teams, you'll also collaborate internally with the Senior Account Manager, Managing Director, and Design team to deliver commercially successful product ranges.

As this position involves regular face-to-face meetings with key customers, the role will primarily be based in the North West of England , with 1 day per week spent at the company's Hertfordshire office. This role would suit someone with previous Account Management experience within a supplier or retail environment, or a retail Buying background looking to move into an account management position.

Main Responsibilities will include:

• Manage and grow key customer accounts, developing strong, long-lasting relationships.
• Act as the primary point of contact for customers, delivering an exceptional level of service.
• Work closely with the Senior Account Manager, Managing Director, and Design team to translate customer briefs into successful product ranges.
• Manage the product development process from concept through to delivery, ensuring deadlines and customer expectations are consistently met.
• Attend regular customer meetings, presenting new product developments and range proposals where required.
• Identify opportunities to expand existing accounts and support wider business growth initiatives.
• Liaise with internal departments to ensure products are developed, sourced, and delivered efficiently.
• Monitor customer performance, market trends, and competitor activity, sharing key insights with the wider business.
• Maintain accurate account administration and ensure clear communication throughout the product lifecycle.

Person Specification:

• You must have recently worked / are currently working with Matalan on either Menswear, Womenswear, or Childrenswear.
• Previous experience as an Account Manager within a supplier or retail environment managing high volume accounts.
• A background in retail Buying would be highly advantageous.
• Experience working with major UK high street retailers is desirable.
• Excellent relationship-building, communication, and presentation skills.
• Commercially minded with strong negotiation and influencing abilities.
• Highly organised, with the ability to manage multiple projects and priorities simultaneously.
• Self-motivated, proactive, and able to work independently while contributing to a collaborative team environment.
• Flexible and willing to travel regularly to customer meetings.

#s1-Gen

Account Manager - Menswear, Womenswear, Childrenswear, Babywear We have an exciting opportunity for an experienced Account Manager with Matalan experince to join a highly successful supplier of menswear, womenswear, childrenswear and babywear working with some of the UK's leading high street retailers. In this customer-facing role, you'll be responsible for managing key retail accounts, building strong, long-term relationships and ensuring products are delivered seamlessly from initial brief through to final delivery. Working closely with customers' buying and design teams, you'll also collaborate internally with the Senior Account Manager, Managing Director and Design team to deliver commercially successful product ranges. As this position involves regular face-to-face meetings with key customers, the role will primarily be based in the North West of England , with 1 days per week spent at the company's Hertfordshire office. This role would suit someone with previous Account Management
experience within a supplier or retail environment, or a retail Buying background looking to move into an account management position. Main Responsibilities will include: Manage and grow key customer accounts, developing strong, long-lasting relationships. Act as the primary point of contact for customers, delivering an exceptional level of service. Work closely with the Senior Account Manager, Managing Director and Design team to translate customer briefs into successful product ranges. Manage the product development process from concept through to delivery, ensuring deadlines and customer expectations are consistently met. Attend regular customer meetings, presenting new product developments and range proposals where required. Identify opportunities to expand existing accounts and support wider business growth initiatives. Liaise with internal departments to ensure products are developed, sourced and delivered efficiently. Monitor customer performance, market trends and competitor
activity, sharing key insights with the wider business. Maintain accurate account administration and ensure clear communication throughout the product lifecycle. Person Specification: You must have recently worked / are currently working with Matalan on either Menswear, Womenswear or Childrenswear Previous experience as an Account Manager within a supplier or retail environment managing high volume accounts. A background in retail Buying would be highly advantageous. Experience working with major UK high street retailers is desirable. Excellent relationship-building, communication and presentation skills. Commercially minded with strong negotiation and influencing abilities. Highly organised, with the ability to manage multiple projects and priorities simultaneously. Self-motivated, proactive and able to work independently while contributing to a collaborative team environment. Flexible and willing to travel regularly to customer meetings. JBRP1_UKTJ