Account Manager – Metering

Crown Oil UK; Bury St Edmunds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading energy services company in Bury St Edmunds is seeking an enthusiastic Account Manager to join their Metering Sales team. You will manage inquiries, convert leads, and ensure a great customer experience. Responsibilities include managing a pipeline of enquiries, generating quotes, and achieving sales targets. The ideal candidate has sales or account management experience and strong relationship-building skills. A collaborative and supportive team culture awaits you.

Benefits

Monthly commission based on performance

Top performer incentives

Full in-house training

Ongoing development support

Collaborative team culture

Qualifications

• Experience in sales, account management, or customer service (metering background preferred).
• Confident communicator with great relationship-building skills.
• Organised, proactive, and able to manage a busy workload.
• Target-focused and motivated by achieving results.
• Team player who enjoys working in a fast-paced environment.

Responsibilities

• Manage a pipeline of 60–90 active enquiries, ensuring timely follow-ups and conversions.
• Work with warm inbound leads from PPC campaigns and customer connections.
• Conduct outbound calls to warm customer data (no cold calling).
• Create self-generated quotes and manage sales through to completion.
• Achieve targets for profit, order volume, and quality assurance.
• Collaborate closely with Connections and Operations teams.
• Support a mix of domestic (70%) and commercial (30%) customers.

Skills

Sales experience

Account management skills

Customer service experience

Relationship-building skills

Organizational skills

Job description

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Join a growing, high-performing team where your sales skills make a real impact.

We’re looking for an enthusiastic and target-driven Account Manager to join our Metering Sales team. You’ll be at the heart of our customer journey — managing enquiries, converting leads, and delivering a great experience from first contact through to sale completion.

If you’re motivated by hitting goals, building relationships, and being rewarded for your success, this role is for you.

What You’ll Do:

• Manage a pipeline of 60–90 active enquiries, ensuring timely follow-ups and conversions.
• Work with warm inbound leads from PPC campaigns, customer connections, and data-driven targeting.
• Conduct outbound calls to warm customer data (no cold calling).
• Create self-generated quotes and manage sales through to completion.
• Achieve targets for profit, order volume, and quality assurance.
• Collaborate closely with Connections and Operations teams for seamless project handovers.
• Support a mix of domestic (70%) and commercial (30%) customers – from homeowners to developers and landlords.

What We’re Looking For:

• Experience in sales, account management, or customer service (metering background preferred)
• Confident communicator with great relationship-building skills
• Organised, proactive, and able to manage a busy workload
• Target-focused and motivated by achieving results
• Team player who enjoys working in a fast-paced environment

What We Offer:

• Monthly commission based on profit, order volume, and QA
• Top performer incentives – chance to win a £5,000 holiday and a week’s paid leave
• Full in-house training and ongoing development support
• A collaborative, supportive team culture
• In-house CRM system built specifically for our product and sales process

If you're looking to join a fast-growing, innovative business where your administrative skills can make a real impact, we'd love to hear from you.

We are an equal-opportunity employer

Diversity and inclusion are essential to us and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent. Our policies ensure that every job applicant and employee is treated fairly and with equal opportunity to succeed.