Account Manager (Media)

Medialab Group; Camden Town; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading independent media agency in Camden Town is seeking an experienced Account Manager to join their Client Planning team. Responsibilities include managing client relationships, planning AV campaigns, and analyzing performance data. The ideal candidate possesses strong communication skills and a proactive approach. The role offers opportunities for hybrid working and extensive benefits for personal and professional development.

Benefits

22 days holiday

Private medical insurance

Remote working options

Career development opportunities

Gym discounts

Qualifications

• Experience in managing clients, budgets, and ensuring project delivery.
• Strong understanding of AV campaigns and associated data.
• Proven ability to build long-lasting client relationships.

Responsibilities

• Manage clients and drive project outcomes.
• Plan and activate AV campaigns effectively.
• Analyze performance data to provide actionable insights.

Skills

Client management

AV campaign planning

Communication skills

Organizational skills

Performance data analysis

Tools

Touchpoints

Techedge

Job description

Role Overview

We're looking for an Account Manager to join our Client Planning team. You'll report into an Account Director, be supported by a Business Director, and lead at least one Account Executive. This role is all about great account management and planning. We're after someone who knows their way around AV, particularly TV, but if you've got broader channel experience, you'll have the chance to grow.

Responsibilities

• You know how to manage clients, handle budgets, and get work over the line.
• You're confident planning and activating AV campaigns and you're curious about the wider media mix too.
• You've got strong communication skills and build relationships that last.
• You're proactive and organized, with good instincts for what needs doing and when.
• You take real pride in delivery, and you're not afraid to take ownership.
• You've worked with planning tools like Touchpoints or Techedge and use them to drive better outcomes.
• You understand performance data and know how to turn it into useful insights.
• You're familiar with media effectiveness strategies including regional testing and MMM.
• You've line managed before - maybe an AE or intern - and enjoy supporting others to grow.

Nice to Haves

• Experience working on both charity and commercial clients.
• Knowledge of how digital and ATL channels can work together to drive brand and performance.
• Experience building full-funnel strategies or campaigns.
• Confidence presenting to clients and getting stuck into discussions.
• A collaborative style, where feedback flows both ways.

Company

Medialab is the UK's leading independent media agency and one of the fastest growing in the industry. We're purpose-led, data-driven, founder-run and proudly independent. Our entrepreneurial spirit means success is rewarded and there are no limits to what you can achieve.

Benefits

• Time to Unwind – 22 days holiday (+ Christmas holiday closure), birthday & mental health day off, holiday buying scheme, flexi-hours and work abroad scheme.
• Hybrid Working – Balance between home and office.
• Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support.
• Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and unlimited free professional counselling.
• Supporting Families – Enhanced parental leave, flexible working and life assurance.
• Giving Back – Paid charity days and sustainability initiatives.
• Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture.