Account Manager. Mat cover. Remote (1 day bi-weekly in office)

Joyce Guiness Limited; City Of London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading training consultancy is seeking an enthusiastic Account Manager for a 1-year maternity cover. This remote role involves building client relationships and managing accounts, requiring excellent communication and administrative skills. Comprehensive training is provided to support your career development. Candidates must be confident and professional, with a focus on customer service. The position includes 25 days holiday and flexible working hours.

Benefits

25 days holiday

Comprehensive training and development programmes

Qualifications

• Must have expert and confident communication skills.
• Strong administrative skills required.
• Ability to build rapport with decision-makers in various sectors.

Responsibilities

• Sell programmes and tailored solutions.
• On-going client account management.
• Organising & coordinating in-person and virtual client training.

Skills

Client relationship management

Attention to detail

Organizational skills

Communication skills

Administrative skills

Tools

MS Word

MS Outlook

MS Excel

MS PowerPoint

Job description

We are looking for an enthusiastic, confident and motivated Account Manager to join a leading training consultancy, on a 1-year maternity cover contract, to work with and build relationships with a range of clients across a variety of industry sectors. Our client provides a supportive and can‑do culture, with a commitment to understanding client needs and providing outstanding customer service.

This is an excellent opportunity to develop account management skills in a highly supportive environment, with the necessary comprehensive training and development programmes provided to build a successful career in sales and account management. They seek ambitious, confident applicants willing to embrace responsibility and new challenges, whilst maintaining the highest standards of professionalism in all areas.

Building rapport with key decision makers in a variety of sectors and sizes of businesses is at the heart of this role. Therefore, along with exceptional attention to detail and organisational skills, expert and confident communication skills, with a deep understanding of customer service, are required.

MS Word/Outlook/Excel/PowerPoint, and strong administrative skills are required.

Based: Remote – with 1 day bi‑weekly in SW London office

Holiday: 25 days holiday

Hours: 9am – 5:30pm

Start: ASAP

Duties include but are not limited to:

• Sell programmes and tailored solutions
• Respond to enquiries
• On‑going client account management
• Diary management
• Organising & coordinating in‑person and virtual client training
• Organising open training programmes delivered virtually
• Client communication over Teams / Zoom as necessary
• Formatting materials in Word
• Process bookings received
• Raise sales invoices

Joyce Guiness is one of the most established support recruitment agencies in London. We specialise in providing high calibre candidates for a variety of temporary and permanent roles including PA, EA, TA, Receptionist, Office Manager, Marketing and Events Manager and Hospitality. We are committed to continuously improving diversity and equality within our recruitment processes. Due to the high volume of applications received, we are unable to respond to each application individually. If you are already registered with Joyce Guiness, please contact your consultant directly.