Account Manager - M&S

Greencore; Northampton; Hybrid; GBP 38,000 - 60,000; Full time

Benefits offered by this job

Competitive salary

Holidays

Enhanced parental leave

Wellbeing Centre platform

Employee discount platform

Greencore Qualifications

Company share save

Life insurance 4x salary

Pension contributions

Job summary

Greencore is seeking an Account Manager to lead our Food For Now portfolio with M&S. The role is a flexible hybrid role based from Northampton or Leeds, with some UK travel and 1–2 days per week on site at Northampton.

You will shape account strategies, build strong relationships, and work with Marketing and Portfolio teams to deliver customer-focused propositions and drive sales profitability.

Qualifications

• Experience in Account Management within FMCG or retail.
• Experience managing or influencing people and cross-functional teams.
• Commercially astute with negotiation and relationship-building skills.
• Full UK driving licence.
• Strong understanding of the convenience food market.

Responsibilities

• Develop and deliver strategic account plans aligned to Greencore's wider customer strategy.
• Build and maintain strong, long-term relationships with key stakeholders, using market and competitor insight to anticipate and meet customer needs.
• Collaborate with Marketing and Portfolio teams to create compelling, customer-focused propositions.
• Lead joint business planning and customer negotiations to maximise sales and profitability.
• Challenge existing ways of working to drive continuous improvement across both Greencore and customer partnerships.
• Produce accurate demand forecasts, ensuring supply chain alignment and robust financial planning.
• Identify and capitalise on new business opportunities within the accounts.
• Travel regularly to customer sites (full UK driving licence and access to a vehicle required).

Skills

Account management

FMCG

Cross-functional teams

Negotiation

Relationship building

Driving licence

Job description

Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better.

As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.

Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.

We have an excellent opportunity for an Account Manager to play a pivotal role in managing one of our key retail partnerships, leading our Food For Now portfolio with M&S. Working closely with cross-functional teams, you'll drive customer relationships, identify growth opportunities and ensure we continue to deliver exceptional service and innovation.

This is a flexible hybrid opportunity where you'll be based from either Northampton or Leeds, with the flexibility to work from home. To support collaboration with the wider team and customer, you'll be expected to spend 1-2 days per week at our Northampton site, regardless of your home base, making this an ideal role for someone who enjoys building strong relationships while benefiting from flexible ways of working.

The Role

You'll be responsible for shaping and executing account strategies, working cross-functionally to unlock value, and ensuring we consistently meet both customer expectations and internal performance targets.

What You'll Be Doing

• Develop and deliver strategic account plans aligned to Greencore's wider customer strategy
• Build and maintain strong, long-term relationships with key stakeholders, using market and competitor insight to anticipate and meet customer needs
• Collaborate with Marketing and Portfolio teams to create compelling, customer-focused propositions
• Lead joint business planning and customer negotiations to maximise sales and profitability
• Challenge existing ways of working to drive continuous improvement across both Greencore and customer partnerships
• Produce accurate demand forecasts, ensuring supply chain alignment and robust financial planning
• Identify and capitalise on new business opportunities within the accounts
• Travel regularly to customer sites (full UK driving licence and access to a vehicle required)

What We're Looking For

• Strong understanding of the convenience food market
• Proven experience in Account Management within FMCG or retail
• Experience managing or influencing people and cross-functional teams
• Commercially astute with strong negotiation and relationship-building skills
• Full UK driving licence

What You'll Get in Return

• Competitive salary and job-related benefits
• Holidays
• Enhanced parental leave and menopause policies
• Access to a full Wellbeing Centre platform
• Exclusive Greencore employee discount platform
• Greencore Qualifications
• Company share save scheme
• Life insurance up to 4x salary
• Competitive matched pension contributions

At Greencore, we value individuality and believe our diverse teams are key to our success. You'll be supported with continuous development opportunities and the chance to grow your career within a fast-paced, dynamic environment.

We reserve the right to close the advert ahead of the specified closing date.