Account Manager (M&E / Construction)

Ernest Gordon Recruitment; Gloucester; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Car allowance

Annual bonus

Work from home

Company perks scheme

Job summary

Ernest Gordon Recruitment is seeking an Account Manager (M&E / Construction) for the Manchester area and wider North West & Scotland region. The role focuses on delivering major new business from principal contractors and main sub-contractors, with the goal of growing an assigned portfolio and building lasting client relationships.

You will liaise with internal teams, support business development, and occasionally travel to client sites.

Qualifications

• Proven experience in Account Management within engineering, construction or technical sectors.
• Technical background in a relevant field.

Responsibilities

• Maintain and grow allocated accounts
• Lead as main contact for all customer account management matters
• Build and maintain long-lasting client relationships
• Negotiate and close profitable agreements
• Develop trusted advisor relationships with key accounts
• Communicate progress of monthly/quarterly initiatives to stakeholders
• Develop new business with existing clients or identify areas for improvement
• Forecast and track key account metrics
• Handle challenging client requests or escalations
• Devise a strategy for each customer with a clear plan of action for the quarter ahead

Skills

Account management

Technical background

Job description

Account Manager (M&E / Construction)

45,000 - 50,000 + Car Allowance + Annual Bonus + Work from Home + Outstanding Career Opportunities + Unrivalled Training & Development + Company Perks Scheme

Manchester / North West & Scotland

Are you an experienced and capable Account Manager from a technical background looking to work for one of the UK's leading providers of M&E products and services to the commercial construction sector?

Are you looking for an independent role where you will deliver major new business from both predominantly principal contractors (influencers) and main sub-contractors (customers), from both existing customers and new business?

On offer is an Account Manager's role where you will create long-term, trusting relationships with customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. In this role, you will liaise with external business development and internal teams (including Commercial, Marketing, and Product Development) to improve the entire customer experience. This position may require occasional travel.

The Role:

• Maintenance and growth of allocated accounts
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate and close agreements to maximise profits
• Develop trusted advisor relationships with key accounts e.g. through GAP analysis
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics
• Assist with challenging client requests or issue escalations as needed
• Devise a strategy for each individual customer with a clear plan of action for the quarter ahead

The Person:

• Proven experience within an Account Management role in an engineering, construction or technical business

Reference: BBBH27902

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.