Account Manager (Insurance)

Howden; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance consultancy in Central London is looking for an Account Manager to drive client engagement and build relationships with internal and external stakeholders. The role requires knowledge of the insurance industry and strong data proficiency. Candidates should be customer-focused, strategic thinkers with a proactive attitude. This is a full-time position with onsite requirements 4-5 days per week.

Qualifications

• Knowledge of account management and insurance industry.
• Strong planning and attention to detail.
• Customer-focused and strategic thinker.

Responsibilities

• Serve as liaison for client queries and issues.
• Shape business strategy and contribute to insurer strategies.
• Deliver data analysis and trading platform services.
• Maintain accurate records and ensure team compliance.
• Promote company values and represent at industry events.

Skills

Account management knowledge

Insurance industry knowledge

London Market operations

Communication

Data proficiency (Excel, Word, PowerPoint)

Education

Degree-level education preferred

ACII study commenced

Job description

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

What is the role?

Our Carrier Management team is seeking an Account Manager to help drive client engagement and to build strong relationships with key internal and external stakeholders. This role will support the team’s mission to advise insurance carriers on a range of critical areas aimed at driving their commercial and operational success.

The Carrier Management team specialises in providing tailored consultancy services, including identifying growth opportunities, developing sponsorship initiatives, delivering market insights, and enhancing overall carrier performance. The Account Manager will be key in these efforts by helping understanding client needs, analysing market trends, and supporting the team in the development of innovative, bespoke solutions that align with client objectives.

Please note that this is a full-time, permanent role based in our Central London office. You are expected to be onsite 4-5 days per week on average.

What will you be doing?

• Serve as liaison for client queries, issues, and strategic alignment; foster long-term partnerships.
• Shape business strategy, support digital/data initiatives, and contribute to insurer and placement strategies.
• Deliver services like dashboards and trading platforms; perform data analysis and reporting; create proposals and identify risks.
• Maintain accurate records, follow regulatory policies, and ensure team compliance with governance standards.
• Promote Howden Markets values, share insights, and represent the company at industry events.
• Stay current with market trends, regulatory changes, and best practices; model a collaborative, customer-centric mindset.

What are we looking for?

• Knowledge of account management, insurance industry, and London Market operations.
• Strong planning, attention to detail, communication, and data proficiency (Excel, Word, PowerPoint).
• Customer-focused, collaborative, strategic thinker with a proactive attitude.
• Degree-level education preferred; ACII study commenced.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.