Account Manager

Dyson Farming; Carrington; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading agricultural business in Carrington is seeking an Account Manager to drive sales and manage customer communications. This role involves supporting new customer onboarding, conducting competitor analysis, and collaborating with internal teams on sales plans. The ideal candidate should have strong organizational skills, experience in the FMCG industry, and proficiency in ERP systems. Competitive benefits include 24 days holiday and a pension scheme.

Benefits

24 days holiday plus bank holidays

Life assurance

Pension scheme

Charitable Giving via payroll

Cycle to work scheme

Free annual flu jab

Free eye test

Employee Assistance Programme

Access to product discounts

Organised social events

Free parking

Qualifications

• Experience managing multiple priorities and deadlines.
• FMCG industry experience is advantageous.
• Ability to manage invoicing processes.

Responsibilities

• Drive sales decisions and manage order amendments.
• Daily customer communications, both retail and non-retail.
• Set up and maintain customer and packaging data in ERP.

Skills

Strong organisational and communication skills

Proactive attitude to health and safety

Commercial awareness and problem-solving ability

IT skills including Microsoft Word, Excel

Experience in FMCG industry

Flexibility to support weekend communications

Tools

ERP systems

Job description

Overview

Dyson Farming is a family-owned business with a vision to benefit future generations through commercially viable and environmentally sustainable food production at scale. We strive to be industry leaders in efficient, carbon-neutral, high-technology agriculture, supported by research and development in partnership with our sister company, Dyson. We see the future of agriculture as an exciting opportunity to improve the nation’s food security, health, and economic growth.

The latest addition to Dyson Farming’s circular farming system is a 26-acre glasshouse in Carrington, Lincolnshire. It supports high-tech, sustainable farming in the UK, avoiding unnecessary food miles from imported strawberries. Powered with renewable electricity and surplus heat from Dyson Farming’s adjacent anaerobic digester, the glasshouse is 760m long with 1456 rows of strawberries and 1,225,000 strawberry plants, producing 1,250 tonnes of strawberries each year for British consumers. We have an exciting opportunity for an Account Manager to join our Glasshouse team in Carrington.

Responsibilities

• Drive sales decisions and manage order amendments
• Daily customer communications, both retail and non-retail
• Assist with forward forecasting and availability across the customer base
• Host customer visits and represent the business professionally
• Record and present commercial KPIs
• Manage invoicing processes and resolve queries
• Set up and maintain customer and packaging data in ERP
• Support new customer onboarding and packaging procurement
• Conduct competitor analysis and reporting
• Collaborate with internal teams on sales plans and availability
• Opportunities to be involved in other cross-functional commercial projects within Dyson Farming
• Support weekend commercials as part of a 1-in-3 rota

Person specification

• Strong organisational and communication skills
• IT skills including Microsoft Word, Excel and various systems
• Proactive attitude to health and safety
• Experience in FMCG industry advantageous
• Ability to manage multiple priorities and deadlines
• Experience with ERP systems and invoicing processes
• Commercial awareness and problem-solving ability
• Flexibility to support weekend communications and tasks

Benefits

• 24 days holiday plus bank holidays
• Life assurance
• Pension scheme
• Charitable Giving via payroll (Give as You Earn)
• Cycle to work scheme
• Free annual flu jab
• Free eye test
• Employee Assistance Programme
• Access to product discounts
• Organised social events
• Free parking