Account Manager (f/m/d)

Awin Global; City Of London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A progressive company in London is seeking an Account Manager for their affiliate programmes. The role involves managing client relationships, providing strategic guidance, and developing innovative account management strategies. Successful candidates will have a background in digital marketing, strong analytical and client management skills, and a commitment to delivering exceptional service. This position offers a flexible work culture and extensive training opportunities.

Benefits

Flexible four-day work week at full pay

Remote working allowance

Development opportunities through Awin Academy

Qualifications

• 1+ years’ account management experience in a relevant digital marketing role.
• Proven track record of successful client and team relationship building.
• Strong time management and organizational skills.

Responsibilities

• Deliver excellent service and relationship management to clients.
• Generate reports and provide analysis on performance.
• Produce competitor benchmarks and advise on industry trends.

Skills

Digital marketing understanding

Client relationship management

Analytical skills

Time management

Communication skills

Tools

MS Office

Job description

Our Account Management team is looking for an Account Manager to come and work on the affiliate programmes for advertisers across a various range of sectors. This is an excellent opportunity to develop your analytical and strategic skills. You will act as a point of contact for clients on the Awin network, advising on best practice and offering recommendations on optimising affiliate programmes. As an active member of the team, you will implement strategies for improving their account, offering guidance and training throughout this process. The role involves devising innovative and new account management ideas to help grow affiliate revenues for your client, and across the Account Management team.

You will have exposure to an extensive range of brands, receive in-depth training across multiple subjects, and have the opportunity to collaborate on wider projects. The role will involve bringing innovation and strategy to your clients and maintaining engagement with clients and publishers alike in order to deliver sophisticated results. As a result, this role is perfect for anyone looking to push forward their career within a fast-paced and dynamic industry.

Key Tasks

• Deliver excellent service and relationship management to clients and agencies across accounts in your remit
• Be the internal owner of all assigned accounts and be fully informed and able to provide information when required, to include metrics, objectives and status
• Generating reports and providing analysis on performance, and ensuring commentary is accurate and insightful with a view at improving activity
• Taking ownership of and streamlining processes
• Regular client calls and the ability to be reactive and supportive of client goals
• Initiate and implement ideas to grow affiliate activities in line with the needs of clients and assist clients in the creation of quarterly and yearly strategies
• Producing competitor benchmarks for your clients, while proactively advising on industry trends and identifying opportunities for merchants
• Take 100% ownership of assigned accounts delivery and service levels and pro-actively providing insight to Team Leader
• Building relevant and comprehensive client roadmaps to help achieve success
• Optimising existing publisher relationships and recruiting new and exciting publisher opportunities for advertisers
• Presenting confidently, both internally and externally, on a range of topics.
• Ensuring that you and your clients are up to date with all technology and tracking optimisations, and that all campaigns make the best use of these

Skills & Expertise

• Enthusiastic, committed, and passionate about digital
• 1+ years’ account management experience in a relevant digital marketing role
• Numerate with a good level of knowledge of MS Office packagesAbility to see the bigger picture and identify areas of opportunity and risk
• Professional and with a proven track record of successful client and team relationship building, including strong networking skills
• Seeks ownership and readily accepts accountability
• Strong time management and organizational skills to maintain own work flow and meet deadlines
• Confident and excellent communicator with a keen attention to detail
• Competent and experienced with creating forecasts and justifying the rationale

Our Offer

• Flexi-Week and Work-Life Balance: We prioritise your health and wellbeing, offering you a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance. We also offer a variety of different paid special leaves.
• Remote Working Allowance: You will receive a monthly allowance to cover part of your running costs. In addition, we will support you in setting up your remote workspace appropriately.
• Flexi-Office: We offer an international culture and flexibility through our Flexi-Office and hybrid/remote work possibilities to work across Awin regions
• Development: We’ve built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally, with trainings conveniently packaged together to support your overall development.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.