Account Manager ( Entry Level )

A for Appointments; Sheffield; On-site; GBP 27,000 - 32,000; Full time

Job summary

A recruitment agency is seeking an Account Manager in Sheffield. This role involves managing customer requests, preparing quotations, and building internal relationships. The ideal candidate should have strong attention to detail, communication skills, and experience in customer service. The position offers a salary of £27,000 per annum, a monthly bonus, and private healthcare.

Benefits

Monthly bonus

Private healthcare

Training and development opportunities

Qualifications

• Previous experience in customer service, administrative, or operations role is desirable.
• Proven ability to maintain accurate records.
• Excellent written and verbal communication skills.

Responsibilities

• Manage day-to-day customer requests and ensure timely resolution of service activities.
• Prepare and issue quotations in line with engineering standards.
• Monitor and meet agreed performance targets.
• Build strong working relationships across internal departments.
• Produce monthly reports for management.
• Identify opportunities to expand existing customer accounts.
• Support the wider operations team during busy periods.

Skills

Attention to detail

Communication skills

Time management

Microsoft Office

Team player

Customer service orientation

Job description

Overview

Salary: £27,000 per annum + Monthly Bonus + Additional Benefits

Location: Sheffield North

Contract Type: Full-time, Permanent

About the Role

An exciting opportunity has arisen for an Account Manager to join a dynamic and growing operations team. This is a fantastic opportunity for someone looking to take their first step into account management, combining customer service, commercial awareness, and operational coordination in a fast-paced environment.

Responsibilities

• Manage day-to-day customer requests and ensure timely resolution of service activities.
• Prepare and issue quotations in line with engineering standards and customer requirements.
• Monitor and meet agreed performance targets for quotes, orders, and margins.
• Build strong working relationships across internal departments to maximise service delivery.
• Produce monthly reports for management and maintain accurate administrative records.
• Identify opportunities to expand existing customer accounts and develop new business.
• Support the wider operations team during busy periods or annual leave cover.

The ideal candidate

We\'re seeking a motivated, organised, and customer-focused individual who enjoys problem-solving and building relationships. You\'ll be comfortable managing multiple tasks and confident communicating with both internal teams and external clients.

Key Skills & Attributes

• Strong attention to detail with a methodical approach to work.
• Excellent communication and interpersonal skills.
• Ability to plan, prioritise, and manage time effectively.
• Confident user of Microsoft Office (Word, Excel, Teams).
• Team player with a positive and proactive attitude.
• Commitment to delivering high levels of customer service.

Experience & Knowledge

• Previous experience in a customer service, administrative, or operations role is desirable.
• Proven ability to maintain accurate records and work independently under pressure.
• Excellent written and verbal communication skills.

What\u2019s on Offer

• Basic Salary: £27,000 per annum
• Company Bonus: £125 per month (subject to team performance targets)
• On-Call Allowance: £105 per week (approx. 7 weeks per year)
• Private Healthcare Package
• Opportunities for training, development, and career progression within operations

Why Apply?

This is a great opportunity to join a supportive and growing team where your efforts are recognised and rewarded. You\'ll gain valuable exposure to account management and operational coordination, building a strong foundation for your professional development