Account Manager EMEA - Hospitality

Michael Page (UK); England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A major global supplier in hospitality is seeking an experienced Account Manager EMEA to establish and manage strong relationships with key customers. The role entails negotiating contracts, leading customer meetings, and identifying revenue growth opportunities. The ideal candidate should have a solid background in account management within hospitality and excel in relationship building. The position offers a competitive salary, company bonus, and opportunities for career progression.

Benefits

Company bonus

Benefits

Strong career progression

Qualifications

• Proven success as an account manager in hospitality.
• Strong relationship management and sales ability.
• Experience in growing key customers.
• Excellent communication and stakeholder management skills.
• Strong analytical focus and attention to detail.
• Excellent Excel and IT skills.

Responsibilities

• Serve as the main point of contact with the customer.
• Negotiate contracts to maximize revenue and profit.
• Develop trusted advisor status within the account.
• Lead quarterly customer meetings.
• Prepare reports and forecasts.
• Identify opportunities to grow revenues in the EMEA region.

Skills

Account management

Relationship management

Sales ability

C-Suite stakeholder management

Excel skills

Presentation skills

Job description

About Our Client

My client is a large, global leader in their industry and a major supplier to many of the worlds major hospitality groups.

Account Manager EMEA - Hospitality

Job Description

The Account Manager EMEA - Hospitality will serve as the main POC with this major customer, focusing on building and maintaining strong, long term relationships to ensure customer satisfaction, retention and revenue growth whilst managing the key cross functional teams on the account and the business requirements.

• negotiate contracts and close agreement to maximise revenue and profit
• develop trusted advisor status within the account, managing key internal external stakeholders
• be a very strong communicator, presenter and solution-focused individual
• attend and lead quarterly customer meetings
• prepare reports and forecasts on a weekly and monthly basis
• identify all opportunities to grow revenues with the customer across the EMEA region
• plus many other aspects related to the ongoing development and success of this key customer

In extra addition, the successful candidate will need to be flexible with travel, in the UK as well as Europe and will also be required to attend global customer meetings 1-2 times per year.

The Successful Applicant

The Account Manager EMEA - Hospitality will come with the following skills and experiences:

• proven success as an account manager ideally within the hospitality industry and experience of hotels and hotel operational success
• very strong relationship management skills, with a sales ability in an account management setting
• experience of successfully growing key customers with a focus on sales, revenues and profit
• an excellent communicator, able to manage up and down and experience of C-Suite stakeholder management also
• excellent Excel and IT skills - a strong analytical focus in an account management, relationship management setting
• attention to detail, commercial and financial reporting
• excellent presentation skills - experience of presenting at board level with key customers

My client has a UK base in Berkshire so ideally commuting distance for a couple of days per week however happy to discuss further flexibility on this with strong and relevant candidates.

What's on Offer

£competitive base salary, company bonus and benefits + strong career progression with a global business.