Account Manager - Eastern Europe

Vista Global; Greater London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading aviation company based in Greater London is seeking a New Business Sales Consultant to develop relationships with current clients and introduce new ones. You'll manage a CRM database, book meetings, and collaborate with the sales team. Ideal candidates should be fluent in languages such as Croatian or Russian, have prior sales experience, and strong CRM skills. This role offers a path to becoming a Director of Sales and includes a dynamic sales environment.

Qualifications

• Fluency in one of the specified languages is essential, both written and verbal.
• Previous sales experience in inbound or outbound selling.
• Strong understanding of CRM and sales pipeline management.

Responsibilities

• Manage and grow a database of prospects within CRM system.
• Book first meetings for program prospects with Sales VP.
• Collaborate with account management team to grow book of business.

Skills

Fluency in Bosnian, Croatian, Hungarian, Macedonian, Serbian, Slovenian or Russian

Previous Sales experience

Strong understanding of CRM systems

Excellent oral and written communication skills

Ability to present and sell to HNWI’s and C-suite executives

Organized and self-motivated

Ability to prioritize competing needs

Tools

Salesforce

Salesloft

Job description

Job Profile

Vista understands that every flight is unique, so we take care of every detail to ensure our Members & Clients enjoy a tailored and unparalleled service.

Our Sales Teams are the first point of contact for all Vista Globals prospects; dealing with all aspects of their travel requirements as well as collaborating with other teams to ensure that each flight is tailor‑made to the member’s specific needs.

As a New Business Sales Consultant you will be a responsible for developing relationships with current clients via phone / email outreach as well as utilising a client’s network to introduce new clients to Vista. Sales Consultants work closely with a regional group of New Business Sales people to manage and build their team’s book of business while improving their own sales capabilities. This position is a stepping stone to become a Director of Sales and managing your own book of business.

Your Responsibilities

• Manage and grow a database of Prospects within Vista’s CRM system
• Book 1st Meetings for Program prospects with your Sales Vice President, sell charter flights & XO memberships to new clients.
• Collaborate with a regional account management team to help grow your region’s book of business
• Preparing tailored email cadences and outreach sequences to drive client / prospect interaction.
• Handling incoming call and email requests from customers.
• Conducting research to better improve the CRM database and build richer profiles to understand client’s needs.
• Ensuring the database is accurate and up-to-date at all times – including logging calls, emails and information after sales meetings.
• Reaching out to previous members and lost sales opportunities to learn more about the accounts and rebuild relationships.
• Understanding customer trip needs and articulating options that best suit their requirements.
• Maintain continued customer contact post‑sale to ensure efficient and effective account management.
• Providing weekly & monthly KPI reports – including lead source tracking, calls made, emails sent, meetings set, activities accomplished and closed / won deals.

Required Skills, Qualifications, and Experience

• Fluency in one of the following is essential, both written and verbal: Bosnian, Croatian, Hungarian, Macedonian, Serbian, Slovenian or Russian
• Previous Sales experience in inbound or outbound selling
• Strong understanding of CRM (Salesforce & Salesloft) and sales pipeline management
• Comfortable with presenting and selling to HNWI’s and C‑suite executives.
• Organized and self‑motivated
• Excellent oral and written communication skills with a proactive approach to problem solving.
• Comfortable with a fast‑paced sales environment and capable of prioritizing competing needs
• Previous experience in the aviation industry is not required but desired.