Account Manager - Connectivity / Telecoms

HR GO Recruitment; England; Hybrid; GBP 40,000; Full time

Job summary

A leading recruitment agency is seeking an IT Managed Services New Business Sales professional in Warrington. This hybrid role requires a hunter with a proven track record in new business acquisition, particularly in Telecoms/Unified Comms sectors. The ideal candidate will possess strong communication skills and a deep understanding of IT managed services and solutions. Responsibilities include identifying client needs, managing the sales cycle, and collaborating with internal teams. The role offers a competitive salary with uncapped commission potential up to £100k OTE.

Qualifications

• Proven track record in new business acquisition with complex IT solutions.
• Foundational understanding of IT infrastructure, cloud, and cybersecurity.
• Ability to communicate technical information clearly to clients.

Responsibilities

• Research and identify new clients through outreach and networking.
• Understand client needs to provide value through managed services.
• Manage all stages of the sales cycle from lead generation to closure.
• Collaborate with internal teams to ensure effective solution delivery.
• Forecast sales and track activities in CRM.

Skills

New business acquisition

Technical knowledge of IT infrastructure

Communication skills

Collaboration

Sales acumen

Job description

Job Title: IT Managed Services New Business Sales professional

Location: Warrington & Hybrid (2 to 3 days in the office, 2 at home)

Salary: 40k base salary with uncapped commission - exp. OTE 100k

We are looking for an IT Managed Services New Business Sales professional who will be involved in prospecting for and acquiring new clients by identifying their business and IT challenges, then presenting and selling tailored IT managed services solutions to address those needs.

The ideal candidate will have specific experience with selling IT Managed Services within Telecoms / Unified Comms with a strong understanding of UC, Hosted Telephony (UCaaS), and Contact Centre solutions (CCaaS), and ideally have experience of working within an IT MSP environment who partner with the likes of Cisco and Meraki.

We are particularly interested in a candidate who can sell the whole Management of the Network, from internet connectivity right through to managed Wi‑Fi, platform, desktop, and phone systems.

You will be a proven hunter with excellent communication skills as well as being entrepreneurial, target‑driven, and commercially astute.

Key responsibilities include developing and executing sales strategies, cold‑calling and networking to generate leads, presenting solution demos, negotiating contracts, and collaborating with internal teams to ensure smooth service delivery.

The role requires strong communication skills, a "hunter" mindset, a deep understanding of IT services and their business benefits, and the ability to manage the entire sales cycle from lead generation to deal closure.

Core Responsibilities

Business Development

Proactively research and identify new client opportunities, often through cold outreach, networking, and strategic outreach to target markets.

Needs Analysis

Engage with prospective clients to thoroughly understand their current business needs, pain points, and strategic goals to determine how managed services can provide value.

Solution Selling

Develop and deliver presentations and demonstrations of managed services, explaining how the company's offerings can resolve client challenges and achieve business objectives.

Sales Cycle Management

Manage all stages of the sales cycle, including lead generation, qualification, solution presentation, proposal development, and negotiation of contractual terms.

Collaboration

Work closely with pre‑sales, delivery, marketing, and other internal teams to ensure that the solutions presented can be effectively delivered and that the client receives a positive experience.

Forecasting & Reporting

Accurately track pipeline activities, forecast sales, and manage customer relationship management (CRM) systems to achieve sales targets.

Key Skills and Qualifications

Sales Acumen

A proven track record in new business acquisition, with a strong ability to understand and articulate the value of complex IT solutions.

Technical Knowledge

A foundational understanding of IT infrastructure, cloud, cybersecurity, and other areas covered by managed services offerings.

Communication & Presentation Skills

Excellent ability to communicate complex technical information clearly and persuasively to clients at various levels of the organization.

"Hunter" Mindset

A proactive, self‑motivated approach to generating new business and closing deals.

Business Acumen

The ability to connect technical services to tangible business outcomes and the strategic goals of the client.

Collaboration

Effective teamwork and the ability to work with various internal departments.