Account Manager

Churchill Services; Wimbledon; On-site; GBP 40,000 - 45,000; Full time

Job summary

A leading cleaning services provider is seeking an experienced Cleaning Account Manager in Wimbledon. You will oversee a team of 30+ staff, ensuring exceptional cleaning standards and strong client relationships across multiple sites. The ideal candidate will have strong leadership skills, experience in financial management, and a working knowledge of Health and Safety. This role offers a salary of £40,000 - £45,000 per annum and a generous benefits package.

Benefits

Employee Ownership

33 days holiday

Company sick pay

Maternity and paternity leave support

24/7 GP access

Two paid volunteering days per year

Exclusive perks and discounts

Ongoing training and development

Recognition and rewards

Qualifications

• Experience overseeing a team and managing client relationships.
• Ability to travel to various sites as required.
• Previous experience with commercial clients is desirable.

Responsibilities

• Lead a team ensuring exceptional cleaning standards.
• Maintain strong client relationships with high satisfaction.
• Ensure Health & Safety procedures are followed.

Skills

Strong leadership and motivational abilities

Financial forecasting and budgeting experience

Knowledge of Health and Safety systems

Flexibility to meet diverse client needs

Ability to influence stakeholders

Education

Management Qualification

Job description

Location: Wimbledon, London
Salary: £40,000 - £45,000 per annum (DOE)

We're seeking an experienced Cleaning Account Manager to join our London division, overseeing a prestigious education contract.

Reporting to the Operations Manager, you'll lead a team of 30+ staff, including supervisors and operatives, ensuring exceptional cleaning standards across multiple sites. This is a dynamic role where no two days are the same—you'll use your leadership and people skills to guide, support, and develop your team.

As a Cleaning Account Manager you'll be:

• Maintaining strong client relationships with high levels of satisfaction
• Providing and maintaining the quality of service delivery
• Managing, recruiting, and coaching local service teams
• Carrying out ad-hoc and regular activities such as projects, reports, audits as required by and to support the Operations Manager.
• Hold regular contract and specification review meetings with customers
• Be responsible for ensuring Health & Safety procedures and legislation is adhered to
• Looking for opportunities for continuous improvement, cost savings and account growth.

As a Cleaning Account Manager you'll have:

• Strong leadership and motivational abilities, with the capacity to plan ahead, work under pressure, and influence stakeholders at all levels.
• Experience in financial forecasting, budgeting, and analysis
• A working knowledge of Health and Safety systems within the cleaning industry, ensuring safety for all individuals involved.
• Previous experience working with commercial clients would be highly desirable, along with a flexible approach to meeting diverse client needs.
• A full driving license and the ability to travel to various sites as required.

What we offer you

We believe in rewarding talent and creating a workplace where everyone feels valued. Here's what you'll get:

• Employee Ownership - You are part of our success!
• 33 days holiday (including bank holidays)
• Company sick pay
• Maternity and paternity leave support
• 24/7 GP access, plus mental health, wellness, financial, and legal support
• Two paid volunteering days per year - Give back to a cause that matters to you
• Exclusive perks and discounts - More than 250 deals available
• Ongoing training and development - From apprenticeships to leadership programs
• Wellbeing, Diversity & Inclusion - Our Mosaic Committee and Mental Health First Aiders are leading the way
• Recognition and rewards - Celebrating our shining stars all year round

Our Commitment to Inclusion

We are committed to creating a workplace where everyone belongs. As an inclusive and equal‑opportunity employer, we welcome applicants from all backgrounds and experiences. We believe that diversity drives innovation and excellence, and we strive to build a culture of respect, fairness, and opportunity for all.

Reasonable adjustments

Please let us know if there are any adjustments we can make to support you during our recruitment process. We're happy to help.

Please note: Security clearance (DBS) is required for this role

Qualifications

• Management Qualification