Account Manager

Mulberry Recruitment; Wales; On-site; GBP 40,000 - 50,000; Full time

Job summary

A recruitment agency is seeking an Account Manager in Cardiff. This role requires managing client relationships and the lifecycle of orders, providing expert advice, and identifying new business opportunities. Candidates should possess strong communication, negotiation, and problem-solving skills. The salary range is £40,000 - £50,000.

Responsibilities

• Serve as the primary point of contact for assigned clients, building strong relationships.
• Manage the full lifecycle of orders, ensuring delivery accuracy and timeliness.
• Work with suppliers on production schedules and quality control.
• Identify and develop new commercial opportunities with strategic accounts.
• Provide expert advice on products, services, and methodologies.
• Track key account metrics and work towards budget expectations.
• Ensure job accuracy by comparing quotes, orders, and invoices.

Skills

Excellent communication and interpersonal skills

Problem-solving abilities

Strong negotiation skills

Commercial and business awareness

Organizational and time management skills

A proactive and results-oriented mindset

Job description

Overview

Account Manager – Cardiff

£40,000 - £50,000

Responsibilities

• Serve as the primary point of contact for assigned clients, building and maintaining strong, trusted relationships.
• Manage the full lifecycle of orders, from initial brief to final invoicing, ensuring they are delivered accurately and on time according to client specifications and quality standards.
• Work with suppliers to manage production schedules, optimise job efficiency, and ensure quality control.
• Identify and develop new commercial opportunities with strategic accounts and distributors.
• Provide expert advice to clients on innovative products, services, and production methodologies to help them achieve their business objectives.
• Track and measure key account metrics and work towards budget expectations and performance targets.
• Ensure accuracy on a job-by-job basis, comparing quotes, client purchase orders, and invoices, and strive to meet cost-saving initiatives.

Key Skills & Qualifications

• Excellent communication and interpersonal skills
• Problem-solving abilities
• Strong negotiation skills
• Commercial and business awareness
• Organizational and time management skills
• A proactive and results-oriented mindset