Account Manager

Zone & Co; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading SaaS company in the United Kingdom seeks an experienced Account Manager to drive revenue through client relationship management and business development. The role requires 3-5 years of account management experience and is fully remote, emphasizing flexibility and work-life balance. The successful candidate will work closely with cross-functional teams to ensure client satisfaction and growth.

Benefits

Flexibility and work-life balance

Comprehensive benefits package

Qualifications

• 3-5 years of proven account management and/or sales experience.
• Adaptable and can thrive in a fast-paced environment.
• Strong business acumen and conflict resolution skills.

Responsibilities

• Cultivate relationships within your Book of Business.
• Drive spend by owning expansions and overall growth.
• Proactively pursue business development opportunities with existing clients.

Skills

Account management

Sales experience

Customer service

Business development

Problem solving

Communication skills

Strategic thinking

Education

Bachelor’s degree in relevant focus

Tools

Salesforce

Netsuite

Job description

Overview

Zone & Co is a leading SaaS company committed to freeing finance teams from the limitations of clunky, disparate systems and manual processes. Our rapidly growing portfolio of solutions is built on the oracle NetSuite platform (the leading cloud-based ERP software platform) and offers advanced automation and integration solutions to a wide spectrum of business-critical functions, including complex billing & revenue recognition, to off-the-shelf advanced reporting, Payroll, AP automation, payments, reconciliations, approvals and more.

Zone helps over 3,000 companies worldwide work smarter, faster and more securely, whilst maximizing platform value. We do this with a growing innovation-minded team of over two hundred folks, based across North America, Europe and Asia Pacific.

Our journey has only just begun and we are excited to welcome talented individuals looking to grow alongside us. If this sounds interesting to you, we’d love to hear from you!

As an Account Manager at Zone & Co., you will set the bar for operational excellence within our Revenue organization by executing strategies to expand accounts effectively. You will play a critical role in driving revenue by fostering relationships and expanding the footprint of the account through cross selling our expansive suite of solutions. Responsible for exemplifying excellent customer service and the Company core values, culture, policy and procedures at all times.

Responsibilities

• Cultivate multi-threaded relationships within your Book of Business to ensure their satisfaction with our products and services
• Drive spend by owning expansions and overall growth
• Proactively pursue business development opportunities with existing clients to meet expansion goals.
• Review client portfolios and needs to effectively communicate applicable upgrades to existing products as well as upcoming product releases.
• Responsible for all commercial needs and commercial escalations of your accounts
• Maintain and develop an active pipeline of forecasted opportunities to meet quarterly objectives.
• Execute QBRs with key stakeholders within your accounts
• Partner with Client Support, Customer Success and other internal teams to identify and mitigate risk.
• Forecasting sales pipeline to leadership
• White spacing and proactive outreach into customer base using a multi channel approach
• Hunt for and engage new opportunities through dynamic prospecting and compelling sales proposals

Requirements

• Bachelor’s degree in relevant focus or equivalent experience
• 3-5 years of proven account management (and/or sales) experience.
• Outbound / new business experience preferred
• Adaptable and can thrive in a fast paced environment Well versed in traditional methods of proactive account selling
• Creative Problem Solver & Strategic thinker
• Teamwork and Collaboration with cross functional partners
• Strong business acumen & conflict resolution
• High technical aptitude and clear communication skills
• Experience with Salesforce and Netsuite are preferred

Benefits

At Zone, our benefits are designed to enrich your life beyond the workplace. Recognizing that work is just a fraction of your overall life experience, we are dedicated to providing robust support. As a fully remote company, we prioritize flexibility and balance. Explore our comprehensive list of benefits at Zoneandco.com.

Zone and Co is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we’re eager to further diversify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.