Account Manager

DHL; Swindon; On-site; GBP 40,000 - 50,000; Full time

Job summary

A global logistics company is seeking an Account Manager in Swindon to manage and grow a portfolio of clients. Successful candidates will have strong sales and interpersonal skills, and a passion for delivering exceptional customer experiences. This role offers competitive salary, company car, and excellent career development opportunities.

Benefits

Competitive salary

Performance-based bonus

Company car

Generous holiday entitlement

Company pension scheme

Life Assurance

Enhanced maternity pay

Employee assistance programme

Qualifications

• Proven experience in a sales or account management role (B2B preferred).
• 12 years of experience in a sales role ideally within a service-based industry.
• Background in logistics is advantageous but not essential.

Responsibilities

• Manage and develop a defined sales territory.
• Achieve and exceed individual sales targets.
• Identify customer needs and deliver tailored solutions.

Skills

Strong interpersonal and communication skills

Goal-oriented mindset

Self-motivated

Strong planning and organisational abilities

Comfortable working with numbers and data

Highly customer-focused

Tools

Microsoft Office

Job description

Join our fantastic Sales team as a DHL Account Manager covering Wiltshire!

Are you a natural relationship builder with a passion for sales? Do you thrive on uncovering new opportunities and delivering exceptional customer experiences? If so this could be your next big move.

We’re looking for a driven and dynamic Account Manager to join our high‑performing team. This exciting role you’ll manage and grow a portfolio of clients within your assigned sales territory helping DHL stay ahead as a global market leader in logistics.

What You’ll Do :

• Manage and develop a defined sales territory building long‑term partnerships with new and existing customers
• Achieve and exceed individual sales targets through strategic account planning and execution
• Identify customer needs and deliver tailored solutions that align with DHL’s wide range of services
• Maximise opportunities for cross‑selling and upselling within your customer portfolio
• Increase DHL’s market presence by converting prospects into long‑term clients
• Work closely with internal teams to ensure a seamless customer experience and exceed expectations

What Makes You a Great Fit :

• Proven experience in a sales or account management role (B2B preferred)
• Strong interpersonal and communication skills confident presenting and negotiating at all levels
• Goal‑oriented mindset with the ability to work independently and manage your own pipeline
• A passion for delivering customer excellence and building long‑lasting relationships
• Self‑motivated proactive and eager to make an impact

What’s in It for You :

• Join a globally recognised brand and industry leader
• Competitive salary and performance‑based bonus
• Company car
• Excellent career development opportunities we invest in our people
• Be part of a supportive ambitious team that celebrates success

Your Profile - Skillsets and Attributes

Skills and Competencies :

• Strong planning and organisational abilities with a structured approach to workload management
• Confident communicator with excellent verbal and written communication skills
• Comfortable working with numbers and data to support decision‑making
• Proficient in Microsoft Office and general IT systems
• Highly customer‑focused with a genuine commitment to delivering service excellence
• Commercially aware with a good understanding of business dynamicsProactive mindset with a strong desire to exceed expectations
• Ability to think across borders and collaborate in a global business environment
• Skilled at building and managing effective relationships with clients and stakeholders

Experience :

• 12 years of experience in a sales role ideally within a service‑based industry
• Demonstrated business and commercial acumen
• Previous experience working in a segmented or complex service environment
• Background in logistics is advantageous but not essential

Our Promise to You - Benefits

• Competitive salary
• Eligibility to participate in performance related bonus schemes
• Generous holiday entitlement increasing with years completed service
• Company pension scheme with excellent contribution rates
• Life Assurance
• Enhanced maternity pay
• Generous company sick pay
• A competitive package of voluntary benefits including retail entertainment gym membership discounts cash dental plans and more
• Discounted Health Assessments
• Access to professional employee assistance wellbeing programme and qualified mental health first aiders
• Excellent training and development opportunities with a strong focus on internal promotion

Safety and Security

• Adhere to country laws / regulations and company procedures / standards in regard to Safety and Security
• Adhere to customs / import / export procedures as applicable
• Ensure any potential security breaches or concerns are brought to the attention of supervisor / manager without delay
• There may be a requirement to undertake a Counter Terrorism Check (CTC) in relation to certain duties and procedures.

Whats Next

Apply now and upload your CV online.

If your CV has been shortlisted one of our Recruitment & Talent Advisors will contact you within 5-10 days to discuss further details.

Please note : Due to the nature of our business we are regulated by the CAA (Civil Aviation Authority) therefore it is compulsory for all applicants once offered employment to provide a full 5 year employment history. Additional to this we are required to carry out a Criminal Record check.

DHL International (UK) Ltd act as a Data Controller and as per our responsibilities in line with the General Data Protection Regulations (GDPR) we take data protection very seriously and understand the importance of protecting your privacy and Personal Information. We collect and use your Personal Information in accordance with our Privacy Policy which will be supplied to you as part of our recruitment process.

Required Experience : Manager

Key Skills : Business Development,Cement Plant,Business Support,Data Analysis,ASP

Employment Type : Full-Time

Experience : years

Vacancy : 1