Account Manager

Pertemps Telford; Shrewsbury; On-site; GBP 30,000; Full time

Job summary

A well-established UK business is seeking a Sales Account Executive in Shrewsbury to enhance customer relationships and sales. The role involves making outbound calls, providing tailored technical solutions, and preparing quotations while ensuring excellent customer service. Ideal candidates will possess prior sales experience and strong organizational skills. The position offers a salary of £30,000 per annum and requires both independent work and teamwork abilities.

Responsibilities

• Make outbound calls and conduct field visits for assigned customers.
• Translate customer descriptions and codes for accuracy.
• Provide technical solutions to meet customer requirements.
• Prepare and send detailed quotations via various methods.
• Resolve customer queries and update logs as necessary.

Skills

Sales experience

Interpersonal skills

Communication skills

Organisational skills

Ability to work under pressure

Microsoft Office experience

Microsoft Excel experience

Job description

Sales Account Executive
£30,000 per annum
Permanent Role - Shrewsbury

About the company:

You would be joining a well-established UK business operating within a specialist technical sector, known for its long history and strong reputation for quality. The organisation provides a broad range of engineered solutions and supports customers through reliable service and tailored capabilities. Now part of a wider group, it benefits from enhanced resources, robust operations and a strong platform for continued growth.

Purpose of the role:

The primary responsibility of the Sales Account Executive is to work closely with the Sales Director to support customers and grow sales through an increased share wallet of customers.

Key Responsibilities:

• Make outbound calls and conduct field visits as required for customers assigned to you.
• Translate customer descriptions and codes to ensure they receive exactly what they need.
• Provide technical solutions to customer requirements, seeking information from Technical Sales or the Product Manager when necessary.
• Offer application advice, consulting Technical Sales or Product Management if unsure.
• Work closely with Product Management to report and clarify missing or anomalous product information.
• Prepare and send quotations via email, telephone, or through the Winman system.
• Process and update quotes and proformas in Winman as required.
• Take full ownership of quotes and proformas before sending them to customers. Respond to calls promptly while maintaining a professional and friendly manner.
• Resolve customer queries or issues and relay relevant information to the Sales Admin Manager for updating the Continual Improvement Log.
• Carry out other ad-hoc tasks as required.

Skills and Profile Required:

• Previous sales experience (essential)
• Ability to work well both independently and in a team (Essential)
• Good interpersonal and communication skills, with a keen eye for detail (Essential)
• Strong organisational skills (Essential)
• Ability to work well under pressure (Essential)Previous Microsoft office experience (Essential)
• Microsoft Excel experience (desired)

Working Hours:

Monday to Thursday 08:30am til 17:00pm
Friday's 08:30am til 3:30pm