Account Manager

Intercity Technology; Park Central; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology solutions provider in the UK seeks an experienced Account Manager to drive revenue growth and manage a portfolio of accounts. Candidates should have over 10 years of experience in B2B sales, a proven ability to manage the sales cycle, and familiarity with Microsoft solutions in a Managed Service Provider environment. This hybrid role combines working from home with occasional travel to the office, providing an opportunity to make a significant impact in a dynamic team.

Benefits

33 days holiday

Annual pay reviews

Holiday buy scheme

All-company bonus scheme

Death in service cover

Employee assistance programme

Company pension

Active social calendar

Qualifications

• 10+ years' experience in a similar B2B sales environment.
• Proven track record of managing the full sales cycle.
• Experience with Managed Service Provider (MSP) environments.

Responsibilities

• Develop and maintain a clear account sales strategy.
• Manage the full sales cycle from identifying opportunities to closing deals.
• Maintain an active 30-60-90-day pipeline and provide regular updates.

Skills

B2B sales experience

Communication skills

Negotiation skills

Relationship building

Planning skills

Proactivity

Education

Degree (desirable)

Tools

Microsoft solutions

Job description

About The Role

Drive growth. Build relationships. Be our next Account Manager!

We’re looking for an Account Manager to join our sales team and help us deliver exceptional results. Working in a hybrid way from home with some travel to our offices, you’ll manage a portfolio of accounts, uncover new opportunities, and drive revenue growth across Intercity’s full range of Communications, Cloud & Security, and Managed Services solutions.

This is a fantastic opportunity to be part of a fast‑paced, results‑driven team where your success makes a real impact.

Key Responsibilities as an Account Manager:

• Develop and maintain a clear account sales strategy.
• Manage the full sales cycle—from identifying opportunities to closing deals.
• Prepare accurate proposals and quotations, ensuring compliance with company policies.
• Deliver consistent revenue growth through skilled pipeline management.
• Maintain an active 30-60-90-day pipeline and provide regular updates.
• Build strong relationships with prospects and customers to ensure satisfaction.
• Motivate virtual resource teams to win business.
• Keep CRM data accurate and up to date.
• Stay informed on industry trends and make recommendations for service improvements.

What We’re Looking For:

• A strong educational background (degree desirable).
• 10+ years’ experience in a similar B2B sales environment.
• Proven track record of managing the full sales cycle and consistently hitting targets.
• Experience with Microsoft solutions and Managed Service Provider (MSP) environments (essential).
• Confident presenting to senior stakeholders and directors.
• Excellent communication, negotiation, and relationship‑building skills.

Skills & Competencies:

• Results-driven with a proactive mindset.
• Highly organised with strong planning skills.
• Commercially astute and confident in decision‑making.
• Resilient, adaptable, and able to thrive in a fast‑paced environment.

What We Offer:

• 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum of five days.
• Annual pay reviews.
• Holiday buy scheme.
• All-company bonus scheme.
• Death in service cover.
• Employee assistance programme.
• Company pension.
• Active social calendar.
• A strong focus on developing our people.

About Us

Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference – Intercity is a technology solutions partner that isn’t all about tech. It’s about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses.

Our vision is to be the best technology partner to work for and with – we are really proud of our achievements so far:

• Customer Net Promoter Score of +92 Gold Award Investors in People Accreditation
• Employer of the Year 2025 - British Business Excellence Award
• Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance

We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre‑employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website.