Account Manager

Aim Search (UK) Ltd; North Hertfordshire; On-site; GBP 30,000 - 40,000; Full time

Job summary

A design and print company in North Hertfordshire seeks an experienced Account Manager to oversee client projects. You will manage communication between clients and internal teams, ensuring timely delivery of high-quality work. The ideal candidate has at least 2 years of experience in a similar role and strong relationship-building skills. This is a full-time, on-site position offering a dynamic work environment.

Qualifications

• At least 2 years’ experience in Account Management or Project Management role.
• Strong understanding of large format, litho & digital print.
• Excellent client-facing and relationship-building skills.

Responsibilities

• Act as the main point of contact for key clients.
• Manage projects from enquiry to completion.
• Prepare estimates and quotes.

Skills

Account Management

Client Relationship Building

Project Management

Problem Solving

Strong Communication

Tools

MIS Systems

Job description

Account Manager – Design & Print

Full-time, On-site near Ware, Hertfordshire | Monday–Friday, 08:00–17:00

About the Role

In this fast-paced and varied position, you’ll take ownership of client projects from start to finish — managing communication between clients, studio, production, and dispatch to ensure every job runs smoothly and meets expectations. You’ll be the key link between our clients and our internal teams, combining your technical understanding of print and design with your ability to manage multiple priorities and deadlines.

What You’ll Do

• Act as the main point of contact for key clients, building strong and trusted relationships
• Manage projects through all stages — from enquiry to completion
• Prepare estimates and quotes, and follow up proactively
• Translate client requirements into clear work instructions for production
• Monitor progress to ensure all jobs are delivered on time and within SLAs
• Communicate technical solutions and creative ideas clearly and confidently
• Work collaboratively with internal teams to deliver a first-class client experience
• Stay calm under pressure, think strategically, and adapt to changing priorities

What We’re Looking For

• At least 2 years’ experience in a similar Account Management or Project Management role within design, print, or production
• Strong understanding of large format, litho & digital print, mailing, and fulfilment
• Excellent client-facing and relationship-building skills
• Process-oriented, highly organised, and great at multitasking
• Confident communicator — both written and verbal — with great attention to detail
• Strong problem-solving ability and a proactive, can-do attitude
• Familiarity with MIS systems and strong general IT skills
• Professional, calm, and adaptable under pressure

Why Join Us?

You’ll be part of a friendly, dedicated team that takes pride in delivering high-quality work and exceeding client expectations. This is a fantastic opportunity for someone who loves variety, responsibility, and working collaboratively in a creative environment.