Account Manager

Singer Instruments; Minehead; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Holiday 25 days + 8 bank holidays

Profit Share for Nerds

Equity for Nerds

Healthcare scheme through WPA

Job summary

Singer Instruments, based in Somerset, seeks a proactive sales-oriented candidate to empower scientists with robotics and grow international accounts. You will report to the International Sales Manager and collaborate with Marketing, BI, Logistics, and Finance to deliver customer value.

The role offers room to shape responsibilities, potential to grow into a department, and a culture valuing learning, travel, and collaboration across global teams.

Qualifications

• Ability to build strong relationships with key customers and act as trusted advisor.
• Excellent written and spoken English with persuasive communication skills.
• Willingness to travel to meet clients and attend events as needed.

Responsibilities

• Build strong relationships with key customers and act as trusted advisor to drive growth.
• Create and deliver persuasive proposals and demonstrations to secure new deals.
• Ensure smooth onboarding and ongoing engagement with existing customers.

Skills

Relationship building

Persuasive communication

Travel willingness

Education

GCSE English (C)

GCSE Maths (C)

Job description

Imagine your workdays chatting with passionate scientists who are making a real difference: cures for disease, sustainable food supply, green replacements for fossil fuels and plastics to name a few.

Are you yearning to escape the daily grind and build some new purposeful relationships?

Your warm nature naturally puts people at ease, making them feel comfortable and open.

You're highly motivated, goal-setting, and consistently proactive, a truly powerful combination.

You’re a skilled communicator, adept at listening, empathising and crafting persuasive steps forward.

…then this role could be for you.

The team

You will report directly to and be supported by the International Sales Manager and form a crucial part of the Sales team. You will work especially closely with our Channel Manager and Sales Administrator; the Marketing, Business Development, Logistics, Operations, and Finance teams; as well as our wonderful customers and collaborators;

How do you fit in?

You’ll be empowering scientists across the globe with robotics to accelerate their research and change the world, every day.

This is a brand new role that we’re excited to see blossom, so you will have the chance to help shape your responsibilities and perhaps even grow it into a full department over time.

You will be…

Building strong relationships with key customers, acting as their trusted advisor and partner to help them achieve their desired outcomes and drive business growth.

Creating and delivering persuasive proposals, with demonstrations that showcase the value proposition and secure new deals.

Ensuring smooth onboarding and providing ongoing engagement with existing customers.

Developing you

At Singer Instruments, we believe in fostering a culture of learning and growth. We're committed to helping you develop your skills and expand your horizons. This role offers a unique opportunity to explore different areas and shape your career path based on your interests and strengths. Some of the hats you could get to try on (if you’re interested) include:

Events and Outreach: Represent Singer Instruments at international scientific conferences, connecting with researchers and showcasing our latest innovations.

Market Research and Analysis: Dive into market trends, customer insights, and data analysis to inform our strategies and drive growth.

Project Management: Take the lead on exciting projects, honing your organisational and leadership skills.

What we are aiming for

Enthusiastic and proactive: A proper self-starter with a heap of verve.

Influential: Excels at building rapport and using collaborative, persuasive communication.

Articulate: Has an innate ability to communicate ideas persuasively and with clarity. (GCSE grade C or above in English, or equivalent).

Fast learner: Able to quickly grasp new concepts (e.g. biology/technology/software).

Tech savvy: Competent in navigating common office applications and databases.

Good with numbers: Has strong numeracy skills (GCSE grade C or above in Maths, or equivalent).

Organised: Excels at staying organised whilst managing multiple relationships and processes.

Highly attuned and strategic: Able to acutely listen and use razor-sharp insight to create mutually-positive outcomes; results-orientated.

While not required, we'd love to hear if you have any of the following:

Further education.

Hands-on experience with robotics or technology.

A willingness or desire to travel.

Fluency in any languages besides English.

A valid and clean driving licence.

Why should you apply?

You're purpose-driven and find the prospect of engaging daily with scientists making groundbreaking discoveries in fields like cancer treatment, renewable biofuels, and sustainable food supply incredibly exciting.

You're eager to take on new challenges and broaden your own horizons.

You’re passionate about learning new things and expanding your knowledge.

You appreciate the opportunity to work for a company that values work-life balance and allows you to enjoy the natural beauty of Somerset, which aligns perfectly with your lifestyle.

You want to have fun working in a vibrant, fast-paced environment.

You're eager to make a significant impact and contribute to a company with a strong mission, exciting growth potential, and a dynamic environment (we're a small company of around 60 people).

More reasons to apply

• Holiday: 25 days per year + 8 bank holidays
• Holiday bonus on length of service up to an additional 5 days per year
• Surf’s-up no-notice time off for relaxation or weather-related activities
• Healthcare scheme through WPA for all permanent employees
• Mental healthcare support for all permanent employees
• Flexible working blended approach to office and WFH
• Profit Share for Nerds bonus scheme
• Equity for Nerds share options scheme

Diversity, Equality and Inclusion

We encourage applications from all individuals and respect and appreciate differences and unique ways of thinking.

We are flexible and can adapt both our application and assessments by discussing your individual needs first.

About us

Singer Instruments, headquartered in Somerset on the edge of Exmoor, develop laboratory automation to accelerate research for scientists who want to make the world a better place. The company supports a global customer base, across a spectrum of interests such as healthcare, antibiotics, biofuels, renewable fabrics, and plant-based alternatives to meat.

As an employee-owned company, Singer puts their people first. Singer Instruments are very proud to have won the Somerset Business Awards Employer of the Year; By supporting our teams and investing in our people, we get the best results for our customers.

Staff are highly motivated by their global scientific impact and a shared value for company culture. Table football in the staff room, boules in the Japanese garden, and table tennis and barbecues on the deck form part of our working ethos. The atmosphere is relaxed, attitudes are positive, and nobody wears a suit. Work in a rapidly growing business should be fun, so Singer take any opportunity possible to celebrate success. Did somebody say BBQ?!

BENEFITS

• Profit Share for Nerds
• Equity for Nerds
• Training
• Great culture
• Employee referrals

HOLIDAY

zero-notice time off for surf and sun

LOCATION

The Lab, Minehead, Somerset

TYPE

Full-time

PROCESS

We encourage applications from all individuals and respect and appreciate differences and unique ways of thinking.

We are flexible and can adapt both our application and assessments by discussing your individual needs first.