Account Manager

Havas Lynx; Manchester; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A global advertising agency in Manchester is seeking an experienced Account Manager to build strategic client relationships and deliver quality campaigns. You will manage projects from brief to delivery, while supporting senior management. Ideal candidates have strong agency backgrounds, client-facing skills, and ideally some experience with Generative AI tools. Hybrid working model available.

Benefits

Starting 28 days annual leave

Hybrid working options

Enhanced family leave

Wellbeing programme

Life insurance

Qualifications

• 2+ years of experience in a similar role is essential.
• Experience working on creative briefs and client accounts.
• Client-facing experience is required.

Responsibilities

• Build meaningful relationships with clients as their strategic partner.
• Manage Production Schedule ensuring timely project delivery.
• Oversee quality control for work leaving the agency.

Skills

Client relationship building

Creative agency experience

Strategic account management

Experience with Generative AI tools

Job description

Everything this company achieves-every life it saves, every penny it makes, every policy it changes, every award it wins-is down to everyone who works here. Please note that this role is based in Manchester, and our current hybrid working arrangement requires office attendance on Mondays, Tuesdays, and Thursdays.

Responsibilities

• You will build meaningful and trusting relationships with your clients ensuring you position Havas Lynx as their strategic partner
• You will immerse yourself in your client's business and industry in order to be best placed to deliver quality campaigns
• You will ensure client requests are dealt with efficiently, interpreting these into thorough and accurate internal briefs
• You will work with Operations Team to manage the Production Schedule guaranteeing that the projects are delivered to brief, on time and within budget
• You will oversee the quality control of work that leaves the agency, making sure it adheres to the client's approved brief
• You will support the Senior Account Manager and Account Director working closely with the Insights and Planning Team to proactively develop your understanding of strategy and how this applies to the campaigns you are delivering
• You will have a proactive approach to identifying and initiating business opportunities with new and existing clients

Qualifications

• You have previous experience in a similar role - this is not a graduate role (2 years +)
• Creative agency experience is essential (not media, digital or production)
• Strategic account management (Not pure delivery or PM work)
• Experience working on creative briefs
• Experience working on client accounts
• Client facing experience
• Confidence and eager to learn and develop
• Ideally, you have experience working with Generative AI tools and data, along with AI certifications from platforms such as Coursera, Section AI, or LinkedIn Learning

At Havas Lynx, a global advertising agency at the forefront of healthcare communications, we combine unmatched creativity, extensive expertise, and a deep understanding of the pharmaceutical and healthcare field. Our communications resonate deeply with audiences and adhere to the highest standards of healthcare advertising. We are a team of over 400+ people in Manchester and London, with a history spanning over 35 years and an ever-evolving future. We combine strategic insights and deep scientific acumen with cutting-edge creativity and digital innovation, crafting campaigns and solutions that significantly improve people's lives. The #LYNXLife playlist on YouTube, Instagram, Facebook, LinkedIn, and Twitter shows our culture.

A supportive and challenging environment in which you will have the opportunity to learn, grow, and make an impact that matters. We put a huge investment into #LYNXLife and our #LXAcademy internal programmes. It's a unique initiative that aims to reward hard work, reduce pressures, and ensure that we can all enjoy our time at Lynx. Our strategy is to build capabilities internally and inspire the best talent, so we can continue to deliver on our mission.

Benefits

• Hybrid Working – 3 days in the office (flexible working options are available for in-office days)
• Starting holiday allowance of 28 days annual leave + Bank Holidays, with increasing allowance connected to length of service
• Option to buy, carry or sell holidays
• Early Friday finish throughout the year
• Seasonal working hours
• Enhanced family leave, pay and return to work benefit scheme
• Extensive L&D support
• Sabbatical opportunities
• Season ticket interest free loans for travel
• Cycle to work scheme
• Life insurance (4x salary)
• Company pension scheme
• Fully compensated company events
• Volunteer days
• Wellbeing programme including sports clubs, discounted gym memberships, free onsite flu vaccinations, extended lunch breaks on Wellness Wednesdays and much more
• +Medicash healthcare benefit
• 24/7 access to a free, confidential and independent Employee Assistance Programme

Get in touch to find out how we can make an impact that matters together.