Account Manager

Proman; Manchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global recruitment firm is seeking an Account Manager based in Manchester to manage recruitment needs for industrial clients. The ideal candidate will have strong interpersonal and communication skills, with a willingness to engage with clients and candidates. This role offers a performance-based bonus and comprehensive benefits including mental health support, enhanced leave, and career development opportunities.

Benefits

Performance-based bonuses

Access to Employee Assistance Programme

Mental Health Support

Life Assurance

Enhanced Sick Leave

Career Development Opportunities

Free Onsite Gym

Onsite Canteen

Free Parking

Qualifications

• Full driving license and access to your own transport.
• Willingness to build relationships with candidates and clients.
• Experience in a sales or customer service environment is preferred.

Responsibilities

• Manage temporary recruitment requirements for clients.
• Ensure jobs are filled within the required timeframe.
• Prepare candidates for inductions and carry out inductions.
• Regularly communicate with clients regarding recruitment progress.

Skills

Interpersonal skills

Communication skills

Sales/customer service experience

Organizational skills

Attention to detail

Job description

Account Manager

Trafford Park

£(phone number removed) DOE

About Us

We are a global recruitment company supplying temporary, contract and permanent workers to our clients. In the UK we employ 130+ people across 17 locations who support in the placement of around 4000 people per week.

We are in a phase of rapid growth and expansion. This role is a new position within the business, and we want to work with and develop great people who advocate our culture, our values, and deliver exceptional performance. We know that our people are our greatest strength in achieving our goals, and we understand how competitive the recruitment market is, so we do things differently here and truly value our people and our culture.

About the role

• Managing the temporary recruitment requirements for a number of industrial clients within your specific area (mainly Manchester, Stockport, Wythenshawe).
• Understanding client requirements and ensuring jobs are filled within the required time frame.
• Using the full range of our recruitment tools as well as social media in order to attract suitable candidates to our open opportunities.
• Contacting candidates for a variety of roles and discussing potential opportunities.
• Preparing candidates for inductions at client sites and carrying out inductions.
• Attending client visits and review meetings.
• You will also be tasked to promote PROMAN services amongst new / potential clients. This may be done through telephone calls, social media, e-mail, and key sell.

• Managing the out of hours on call line to assist our clients and candidates with any absence reporting or additional requirements.

Responsibilities

Recruitment Management: Ensure success of attraction using platforms/strategies. Use solution-driven approach for hiring plans and updated the client on hiring progress.

Candidate Management: Involves shop floor walks, engaging in absence/performance management, welfare checks and dealing with sanctions and disciplinaries. Ensuring efficient communication of changes to keep workers up to date.

Administration Management: Accurately record data, meet KPI/MI deadlines consistently. Ensure worker compliance prior to starting the job.

Payroll: Log and track statutory payment documentations. Address payment and holiday queries. Communicate pay-related updates to workers.

Client Communication: Regular check in with key stakeholders. Hold weekly / monthly and quarterly meetings with the client to review KPIs and engagement.

About you

• Full driving licence and access to your own transport is required as the role will involve occasional travel to client sites for meetings, inductions etc.
• Willingness to interact with people face to face and over the phone to build relationships with candidates and clients.
• Experience within a sales/customer service environment or willingness to sell.
• Previous experience would be an advantage but not essential.
• Strong interpersonal skills.
• Self-driven with a strong desire to succeed.
• Excellent verbal and written communication skills.
• Enthusiastic approach to work.
• High level of commitment.
• Excellent attention to detail.

Benefits Offered

• Basic salary £(phone number removed) DOE.
• Performance based and sales bonus.
• Access to Employee Assistance Programme.
• Access to Online GP
• Mental Health Support - Access to Free Wellbeing App & Free Counselling Sessions
• Life Assurance 3x Annual Salary
• Discounted Eye Care
• Free Flu Jabs
• Enhanced Sick Leave
• Enhanced Annual Leave
• Paid Time Off (Birthday Leave, Giving Blood)
• Career Development Opportunities
• Stakeholder Pension Scheme
• Free Onsite Gym
• Onsite Canteen
• Free Parking

If you think you would be suitable for this role and wish to apply, please submit your CV to the job posting or send your CV via email to (url removed).

As an equal opportunity employer, Proman is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Proman.

Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!

The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed).