Account Manager

Gradbay Limited; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK-based cloud solutions provider is looking for an enthusiastic Inside Sales Representative to join their commercial team. This role focuses on lead generation, client engagement, and account development across cloud infrastructure services. Ideal candidates will have a background in B2B sales, strong communication abilities, and familiarity with CRM systems. The position offers a chance to be pivotal in driving growth within a dynamic environment.

Qualifications

• Experience in B2B inside sales, particularly in IT, SaaS, or technology services.
• Strong interpersonal and relationship-building skills.
• Proactive and self-motivated.
• Ability to explain technical concepts to diverse audiences.
• Detail-oriented and highly organised.
• Proficiency in using CRM systems.

Responsibilities

• Engage potential clients through calls and emails to uncover business opportunities.
• Manage and qualify inbound sales leads.
• Build relationships with prospects and existing customers.
• Align client challenges with cloud-based solutions.
• Support marketing efforts and enhance lead conversion.
• Maintain sales activity records in CRM.
• Assist sales team in achieving revenue goals.
• Stay updated on industry trends and competitor activities.

Skills

B2B inside sales

Telesales

Lead generation

Communication

Interpersonal skills

Results-focused attitude

Organisational skills

Technical discussion

Tools

Salesforce

HubSpot

ConnectWise

Job description

Overview

This role offers an exciting chance to become a vital part of the sales function, focusing on lead generation, prospect engagement, and account development across a range of cloud infrastructure and data resilience services. Working closely with both marketing and technical teams, the Inside Sales Representative will be instrumental in driving growth and expanding market reach.

Responsibilities

• Actively engage potential clients through outbound calls, emails, and virtual meetings to uncover new business opportunities.
• Manage and qualify inbound sales leads, ensuring they are appropriately directed within the sales organisation.
• Build and sustain strong relationships with both new prospects and existing customers.
• Identify client challenges and align them with tailored cloud-based solutions such as hosting, backup, replication, and disaster recovery.
• Collaborate with marketing and account management teams to support demand generation campaigns and enhance lead conversion.
• Maintain accurate records of sales activity in CRM platforms, ensuring pipeline visibility and performance tracking.
• Support the broader sales team in achieving revenue and customer acquisition goals.
• Stay informed of evolving industry trends, competitor activity, and new technologies relevant to cloud and SaaS services.

Qualifications

• Background in B2B inside sales, telesales, or lead generation (experience in IT, SaaS, or technology services is highly beneficial).
• Confident communicator with strong interpersonal and relationship-building abilities.
• Results-focused with a proactive attitude and the ability to self-motivate.
• Comfortable discussing technical concepts with both technical and non-technical audiences.
• Highly organised, with keen attention to detail.
• Familiarity with CRM systems such as Salesforce, HubSpot, ConnectWise, or similar.

Company/Opportunity

A leading UK-based cloud solutions provider is seeking a driven and enthusiastic Inside Sales Representative to join their expanding commercial team. Known for delivering secure, scalable, and resilient technology services to a diverse business client base, this organisation continues to grow its presence in the cloud computing and data protection space.