Account Manager

Sam Teale Productions; Kirklees; On-site; GBP 30,000 - 40,000; Full time

Job summary

A creative video production company based in Yorkshire is seeking an Account Manager with 3-5 years of experience. This role involves managing client relationships, coordinating projects, and ensuring deliverables meet expectations. The ideal candidate enjoys working collaboratively, has strong attention to detail, and possesses excellent communication skills. With opportunities to work on diverse projects and travel, this position offers room for creative freedom and career progression.

Benefits

Birthday day off each year

Company pension scheme

Opportunities for career progression

Qualifications

• 3-5 years of experience in account management within a creative or production setting.
• Proven ability to manage multiple projects and clients simultaneously.
• Familiarity with project management tools (Monday.com experience is a bonus).
• Full UK driving licence required.

Responsibilities

• Manage client relationships, ensuring expectations are met.
• Organise client meetings, record communications, and document actions.
• Set up projects, manage schedules, and coordinate with internal teams.
• Monitor timelines, budgets, and oversee project deliverables.
• Track and manage client invoicing and payments.

Skills

Account management

Client relationship management

Project coordination

Problem solving

Attention to detail

Interpersonal skills

Time management

Tools

Monday.com

Job description

We don’t just create video content - we make magic. Our work sparks emotion, drives results, and leaves a lasting impact. Based in Yorkshire but making waves across the UK and beyond, we’re proud to be the bold, different, and disruptive voice in a crowded industry.

We’re a fast-growing team of passionate creatives on a mission to tell unforgettable stories for brands, people and causes. Our culture is fuelled by energy, collaboration, and a refusal to settle for ordinary. If you're someone who dreams big, creates boldly, and thrives in a buzzing team environment - keep reading.

What’s next? We’re going global. New offices. New talent. Same mission: make videos that move people. On set, on screen, and everywhere in between. From a lad with a camera at 17 to a team breaking boundaries - this is just the beginning.

We Make Magic.

Location: Cleckheaton, West Yorkshire

Hours: 9am–5pm

Reports to: Sam Teale, Managing Director

Application Closing Date: Friday 30th January 2026

What You’ll Be Doing

We are looking for an organised, proactive, and people-driven Account Manager to join our growing team. This role is perfect for someone with 3-5 years of account management experience, ideally within a creative, production, or agency environment. You’ll be responsible for managing relationships with a wide range of clients, supporting them across multiple projects at any one time, and ensuring each project is delivered smoothly from brief to final output.

Key Responsibilities

Client Relationship Management

• Serve as the main point of contact for your assigned clients, ensuring their needs and expectations are consistently met.
• Build and nurture strong, long-lasting relationships with new and existing clients.
• Hold regular check‑ins, calls, and meetings to discuss progress, gather feedback, and explore upcoming opportunities.
• Organise client meetings, calls, and presentations.
• Maintain accurate records of all communications, contracts, and project details.
• Document meeting notes, agreed actions, and follow‑ups to ensure alignment across all stakeholders.
• Identify opportunities to upsell or promote additional services that support client goals.

Project Planning and Coordination

• Set up all new projects in Monday.com, ensuring details, notes, documents, and booking confirmations are organised correctly.
• Send onboarding documents, agreements, and key information to clients at the start of each project.
• Take detailed client briefs and translate them into clear internal project briefs and plans.
• Write project brief documents outlining objectives, expectations, and deliverables.
• Brief pre‑production and videography teams to ensure clarity on client goals.
• Collaborate with producers and creative teams to define scope, timelines, deliverables, and resources.
• Proactively manage project schedules and adjust as needed to remain on track.
• Book and manage all travel arrangements for shoots.
• Send pre‑ and post‑filming emails, including stills from initial footage where appropriate.

Project Delivery and Execution

• Monitor timelines, budgets, and deliverables, ensuring deadlines are met and clients are regularly updated.
• Oversee all stages of the project lifecycle, including revisions, approvals, and feedback rounds.
• Ensure all content meets client expectations in terms of quality, accuracy, and creative direction.
• Act as a final quality control checkpoint before any content is delivered.

Problem Solving and Issue Management

• Anticipate potential issues and resolve them in a timely, professional manner.
• Mediate between internal teams and clients to ensure smooth communication and practical, effective solutions.

Finance and Administration

• Track and manage client invoicing, including issuing invoices and following up on outstanding payments.
• Ensure all necessary sign‑offs are secured at key stages of the project.
• Creative and strategic Input.
• Contribute to internal creative ideation sessions with insights from client objectives and broader market trends.
• Provide feedback to internal teams to ensure creative output remains aligned with the client’s vision.

About You

• Have 3-5 years of experience in account management within a creative, media, agency, or production setting.
• Proven ability to manage multiple projects and clients simultaneously.
• Highly organised with exceptional attention to detail.
• Confident communicator with strong interpersonal skills.
• Proactive, solutions‑focused, and calm under pressure.
• Comfortable working collaboratively with multiple internal teams.
• Familiarity with project management tools (Monday.com experience is a bonus).
• Full UK driving licence (due to location and on‑site work)
• Strong time management and organisational skills

What We Offer

• Birthday day off every year
• Company pension scheme
• Real opportunities for career progression

Why Work With Us?

You're not just joining a company - you're becoming part of a bold creative movement. We’re growing fast, we have big plans and we want the right people to grow with us.

• Work with amazing clients – From household brand names to ambitious SMEs, you’ll produce content for a wide range of industries and audiences. No two projects are ever the same.
• Travel with purpose – Whether it’s being a part of shooting on location across the UK or capturing stories in exciting global destinations, you’ll have plenty of opportunities to take your skills on the road.
• Shape the future – We’re not standing still. With big ambitions and even bigger ideas, we’re building something special-and you’ll play a key part in shaping where we go next.
• Creative freedom – Bring your ideas to the table, experiment with formats, and make your mark on projects that reach thousands (and sometimes millions).
• Collaborate with a top‑tier team – You’ll be surrounded by passionate storytellers who are all pushing each other to raise the bar.
• A culture of growth – Whether it’s levelling up your skills, developing new specialisms, or stepping into leadership-we’ll back you to become the best version of yourself.
• Work that means something – We don’t just make videos. We make people feel something. From emotion‑led brand stories to content with social impact, your work will matter.

If you’re ready to push creative boundaries, craft powerful stories, and grow as an editor within a vibrant, forward‑thinking team-we’d love to hear from you.

Applicants must have the right to work in the UK.

No recruitment agencies please.

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