Account Manager

Personnel Link Employment Group Ltd; Hertford; On-site; GBP 25,000 - 28,000; Full time

Job summary

A leading recruitment service is hiring an Account Manager in Hertford. This permanent role involves managing a caseload of management fees and ground rent arrears, ensuring effective communication with clients and stakeholders. Ideal candidates will have strong organizational skills, attention to detail, and an understanding of debt recovery. Applicants can submit their CV or call to apply.

Benefits

25 days of holidays plus bank holidays

Competitive salary

Qualifications

• Understanding of debt recovery in residential and commercial property is ideal.
• Ability to meet tight deadlines and thrive under pressure.

Responsibilities

• Manage own caseload of management fees and ground rent arrears.
• Take payments and negotiate payment plans.
• Handle dispute resolutions and client communications.

Skills

Attention to detail

Organizational skills

Strong communication skills

Ability to work under pressure

Job description

Hiring an Account Manager to work in Hertford.

Account Manager Pay

• Salary between £25,000 - £28,000 per annum
• 25 days of holidays plus bank holidays

Account Manager Details

• Permanent, office based role
• Schedule: Monday to Friday
• Managing own caseload of management fees and ground rent arrears
• Taking payments by card and allocating cheque payments, including payment plan negotiation and agreement
• Dispute Resolution on particular cases
• Obtaining land registry documents - titles, leases, transfers where required
• Inbound / Outbound calls - owners, solicitors, clients and mortgagees
• Responding to email/written queries from clients, owners, solicitors and mortgagees
• Use of clients databases to obtain statements, demands and invoices
• Preparing and Serving Section 121 Notices where required
• Collect payments, allocate monies and keep clients informed and updated of their progress

Account Manager Requirements

• High attention to detail
• An understanding of debt recovery in both residential and commercial property would be ideal
• Great organisational skills and meticulous in their approach
• Strong communication skills both written and verbal
• The ability to meet tight deadlines and thrive when working under pressure

Application

Submit your CV or call Giovanna to apply