Account Manager

First Recruitment Services; Henfield; On-site; GBP 27,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking two additional Account Managers for a reputable client in Henfield. This full-time position offers a competitive salary, a friendly team environment, and excellent growth opportunities. The ideal candidates will have experience in sales or customer service, and will work closely with clients to deliver exceptional service. If you're looking for a role where you can use your skills within a supportive team, apply now!

Qualifications

• Proven experience in sales, account management, or customer service role.
• Effective written & verbal communication skills.
• Good computer skills in Microsoft Office applications.

Responsibilities

• Act as the point of contact for assigned customers.
• Deliver good customer service and timely quotes.
• Manage customer inquiries and resolve complaints.

Skills

Customer Service

Sales

Communication

Teamwork

Tools

Microsoft Office

Job description

• Position: Account Manager
• Salary: £27,000 – £35,000 per year plus very good company benefits. The role comes with bonus/commission and OTE earnings will be £32,000 – £35,000 per year
• Location: Henfield, West Sussex
• Hours: Monday – Friday, 08:30-17:30, office based role only
• Role based in Henfield area. There is plenty of free parking on site available for all staff.

We are delighted to be working alongside our friendly, successful and highly reputable client as they seek to recruit two additional Account Managers to join their team at their offices close to Henfield. My client is highly thought of within their sector and offer an excellent environment and fun and friendly team in which to work as a part of.

It’s an exciting time for my client as they continue to grow and expand their business and take on more and more clients.

These roles are full time (Monday-Friday 0830-1730) and offer an excellent opportunity to join a very established and reputable company. Due to workplace location on the outskirts of Henfield, it is essential to drive and have your own transport as there is no public transport nearby.

The role – Account Manager

The ideal candidate will have had some experience in telesales and/or account management. My client would not rule out looking at someone with a customer service background, but account management / sales focused is preferred.

You will work closely within the sales team to ensure customers are well managed and serviced. Providing knowledge and support whilst also identifying new opportunities for a varied customer base.

Duties will include:

• Dealing with the company enquiries in-box
• Operate as the point of contact for assigned customers.
• Deliver good customer service in a busy environment and ensure customers receive requested quotes and services in a timely fashion.
• Liaising with Senior Management on specific assignments
• Outbound Sales Calls for new business / account management / following up leads.
• Answer customer queries and customer orders.
• Address and resolve issues regarding pricing, delivery of goods/services and any customer complaints.
• Develop and maintain long-term relationships with customers.
• Communicate with staff members across all levels of the business.
• Attending customer events & trade days (costs and expenses will be covered by the company)

Experience, competencies and knowledge required:

• Proven experience in a sales, account management or customer service role
• Good computer skills in all Microsoft Office applications – ideally Excel & PowerPoint.
• Effective written & verbal communication skills
• Exceptional customer service skills, along with a great telephone manner
• Ability to work in a busy and fast-paced environment
• Experienced in working in a team environment
• Experience of building and maintaining strong working relationships with customers
• Flexible to attend off-site meetings, trade day and or trade events on occasion

This is an excellent opportunity to use your skills and experience gained within an Account Manager / sales / telesales / customer services type role, working as a key part of a friendly and busy team

For more information regarding these new and exciting Account Manager opportunities, please apply now! Short-listing will take place soon – don’t miss out!

Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person’s gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.